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Housekeeping Lead
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Hotel Vista Sierra
Auburn, CA (In Person)
$43,680 Salary, Full-Time
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Job Description
Overview Join our dynamic hospitality team as a Housekeeping Lead, where your energy and leadership will elevate the cleanliness and comfort of our guest environments. In this vital role, you will oversee daily housekeeping operations, supervise cleaning staff, and ensure that all areas meet the highest standards of hygiene and presentation. Your proactive approach will inspire your team to deliver exceptional service, creating a welcoming atmosphere for every guest. This paid position offers an exciting opportunity to develop your management skills within a vibrant hospitality setting.
Job Summary:
The housekeeping lead will oversee housekeepers, laundry attendants, and housepersons and their daily, weekly, and monthly job activities and functions.Lead Responsibilities:
- Oversee housekeeping associates and their assigned duties.
- Create daily board chart for checking rooms
- Create boards for housekeepers through FOSSE
- Distribute keys at the beginning of each day to all housekeeping associates and collects them at the end of each day
- Keeps a record of key use via the key log
- Lead morning huddle meetings for housekeeping department and have all associates sign off on in-services daily
- Lead morning exercises for housekeeping department daily
- Take inventory of all housekeeping supplies, linens, and amenities and keep a record of them in the Sortly app
- Fills out Room Inspection Checklists daily
- Inspect rooms once they have been cleaned for Marriott standards
- Enter in cleaned rooms into FOSSE to be sold
- Close out the daily report at the end of each day
- Update the list of daily departures
- Communicates with Guest Services on Teams and fulfills guest requests
- Places event giveaways in correct rooms for Sales
- Enters in all maintenance and guest needs into GXP
- Write Standard Operating Procedures for housekeeping department
- Ensures room meets hotel standards with a final walkaround.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if the guest has checked out.
- Contacts guest for found lost and found items
- Performs other related duties as assigned.
Required Skills/Abilities:
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
- Ability to use a computer and use both Google Drive and Microsoft Suite applications
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write/type, speak, understand, and communicate in basic English preferred.
- Ability to communicate via text message or phone
- Ability to use phone applications to perform daily lead responsibilities
Physical Requirements:
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at times.
- Willingness to work a rotation seven-day work cycle This energetic role is perfect for motivated individuals eager to lead a dedicated housekeeping team while ensuring our guests enjoy spotless surroundings.