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Hilton

Houseperson

Career Insights for Maid / Housekeeping Staff

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$39,528 / year median in California

+3% projected growth

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Job Description

Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Houseperson , you're not just ensuring the cleanliness of designated areas of the hotel - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: Keep public areas spotless: Maintain cleanliness of designated areas—including restrooms, hallways, stairwells, elevators, offices, and event spaces—by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash Delight our guests: Greet guests warmly, deliver requested items, and assist with room cleaning as needed Manage supplies: Stock and organize supply rooms to support efficient housekeeping operations Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors Support property maintenance: Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property