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DB
DoubleTree By Hilton Hotel San Bernardino
Hotel Room Attendant (Full Time)
Entry-Level JobVerifiedNo experience needed
Career Insights for Maid / Housekeeping Staff
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Scorecard
Based on California data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$39,528 / year median in California
+3% projected growth
Job Description
Responsible for cleaning rooms, hallways and other areas as assigned and complying with DKN Hotels' standards. Essential Functions and Responsibilities of the job include but are not limited to: § Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests. § Communicate effectively with guests and fellow team members. § Clean guest rooms to DKN Hotels' standards including but not limited to: making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc. § Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager. § Follow DKN Hotels' policy for room amenities. § Turn in all items left in guestroom to manager immediately. § Maintain complete security of master room key. Return the key at the end of shift. § Never leave the property with key. § Report any maintenance items that need immediate attention. § Assist with laundry as needed. § Report any missing/found articles or damage to the Executive Housekeeper. § Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel. § Deliver DKN's "Home Away From Home" experience § Perform other duties as assigned, requested or deemed necessary by management. •Management retains the discretion to add or change the duties of the position at any time. •