Job Description Help for Job Description. Opens a new window. Join our hospitality team and help create a welcoming, polished experience for our members and guests. We're looking for a friendly, service-oriented team member who takes pride in providing exceptional hospitality and maintaining a clean, comfortable, and organized Ladies Locker Room. Provide the highest quality ladies locker room service to our members and guests. Provide exceptional and efficient guest service; including friendly and attentive service while maintaining professionalism.

ESSENTIAL FUNCTIONS

• Graciously tends to the needs of members and guests, and anticipates requests. Creates an environment that facilitates a welcoming, enjoyable Club experience.
• Responsible for keeping the ladies' locker room and ladies' restrooms clean, stocked, and fresh at all times.
• Maintains all ladies golf and dress shoes according to Club and industry standards.
• Proper placement of shoes in members' lockers upon completion.
• Responsible for maintaining and cleaning general locker room, vanity area, bathrooms, and card rooms.
• Perform daily cleaning services in the locker room, including a variety of cleaning functions/requests. Including; vacuum, mop and sweep, clean windows, bathroom cleaning, and linen towel removal, refresh, and replenish.
• Service of beverages and/or food/snacks to ladies in both areas is part of the daily responsibility.
• Maintains an accurate record of locker assignments.
• Forwards a billing list to Clubhouse Director/Manager, as necessary, as it relates to annual locker usage and fees.
• Forwards member names to Clubhouse Receptionist for processing to personalize each member's locker.
• Maintains lockers according to management direction.
• Maintains locker room supplies sufficient to operate the facility on a day-to-day basis.
• All requests by members for additional supplies or cosmetics must be brought to the attention of the Clubhouse Director/Manager.
• Always address members needs and requests immediately and in professional and efficient manner.
• Assist FB Director/Managers with paperwork, recordkeeping, and other requests as necessary.
• Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs.
• Report all maintenance issues to Manager, immediately.
• Report all safety and security issues to Manager, immediately.
• Communicate with Manager to ensure all guest/member requests are fulfilled.
• Must be able to communicate with Housekeeping department positive and negatives resulting from their daily care of the Locker Room.
• Encounters daily routine functions in a ladies locker room setting/environment, able to use utmost privacy, discretion, and professionalism at all times.
• Perform other functions as assigned by management