Housekeeper Homewood Suites Augusta Augusta, GA Job Details Part-time $14 an hour 12 hours ago Qualifications Stocking Hotel housekeeping Full Job Description Housekeeping Attendant Job Description A room attendant is responsible for the cleanliness, overall appearance, and adherence to brand standards of the guest rooms assigned. Use of PPE (personal protective equipment, specifically gloves) is recommended when in contact with any body fluids, especially blood. It is also advised to wear gloves while using cleaning chemicals. Other PPE is available should you request them (masks, goggles, shields, etc) Review your room/task assignments for the day plus any scheduled projects (duvets, shower curtains, etc). If you supervisor has not estimated time allowed to finish, make your own calculation to set time goal. Stock room attendant's cart, transport cart to and from laundry and rooms assigned. Follow procedure to enter rooms, prop open checkout rooms with doorstop, not the deadbolt. Please do not slam doors on deadbolts. Open doors speeds cleaning/supervising and airs out room. Do NOT knock on guest room doors prior to 11am (check-out time) unless instructed by front desk or supervisor that the room has been vacated. Do NOT enter a room, even if requested by a guest, while guest is present. If guest insists, then have a supervisor accompany you. Never enter a room with children (or pets) without a parent present. Stayover service should be performed with door open

• if you need to leave the room to retrieve supplies, you must secure the room by closing the door.

Reports any damage, maintenance issues, or safety hazards immediately (lightbulb outage, running toilets and clogged toilets should be addressed by housekeeper initially, then report if necessary) Strip and remake beds with fresh linens, including duvet or top sheet cover ensuring correct size (king or queen) is used, and decorative accessories as directed. Correct number and type of pillows. Saving time by remaking a dirty bed will result in termination of employment. Not only is this a violation of policy, but is disgusting, dishonest and shows indifference to our guest's welfare. Suspected unused beds should be reported to supervisor, who will determine if the bed requires changing. Do NOT make ANY beds without supervisor "clearing" the room first. You may proceed with any other cleaning duties while waiting. Check for stained or torn linen/terry and deliver to laundry. Follow notification protocol (usually bag the items). Changes mattress pads, pillow protectors, blankets, or duvet when needed or instructed according to schedule. Inspect mattress for stains, wear, bed bugs

• report any issues.

Empty wastebaskets, inspect and clean, if necessary, and install new liner if required. Understand and follow protocol for chemical usage (MSDS location) and for cleaning rag use and laundering. Wipe all windowsills, doors, door fixtures, light switches (disinfection if directed) (also walls when needed) MUST vacuum carpet even if it "appears" clean. Address stains in carpet or furniture. Clean if able. Report to maintenance if unable to remove. Dust /clean all furniture and fixtures

• including headboard, lamps, shades, artwork, AC unit, vents and shelving. ALL working surfaces (desks, nightstands, etc) MUST be cleaned with appropriate chemical and smug-free. Furniture polish is NOT allowed. Inspect any room mirrors and TVs for cleaning and dusting (front and back). Do NOT clean mirror or TV screen if not needed. They MUST be dust and streak-free
• use proper judgement.

TV Remotes MUST work and be CLEAN. Please test power, channel and volume buttons. Leave on TWC at low volume upon finishing room. AA batteries for remotes should be stocked on cart. Inspects and cleans PTAC air filters as necessary. Display filters for inspection by placing at right angle in slots. Checks heating and air condition thermostat (68° HEAT in winter/ 72° COOL in summer) Makes sure alarm clock is wiped clean and not set for alarm and the time on all clocks, including microwave, is correct. Clean inside and outside of refrigerator and microwave. Dust appliance shelving adequately without moving appliances (extendable dusters are recommended). Clean coffee makers when needed and plug in if able. Ensure all coffee amenities and cups are stocked according to brand standard. Check under bed, in drawers, and closet for left behind articles and or trash. Follow L&F procedures for any personal effects. Food, beverage, and toiletries may be discarded. If furniture, lamps, or appliances are rearranged by a guest put back in proper place. ALL rooms need to be uniform to each other. Beds should be aligned with headboards and nightstands should be equidistant from the beds. Check between nightstand and bed to make sure there is no trash, crumbs, objects, or medications. Closet must be inspected for amenities (iron (water emptied), ironing board, laundry bag, correct number and type of hangers, extra linen, and blankets (in storage bags) Clean and sanitize phones

• make sure the overlay plates on the phone is in good shape
• report if replacement needed Cleans bath mirror and vanity top, sinks and all fixtures with appropriate chemical (chrome MUST be streak free) Sink stopper in the open position. Facial tissue stocked and dispenser dusted and clean. Any display or soap trays must be cleaned and free of residue. All shelving/racks/artwork dusted/cleaned. Clean and sanitize showers and or tubs
• remove all mildew, soap scum, soap residue and hard water deposits
• rinse (with water) and dry. Test shower fixtures to ensure working properly. All chrome fixtures MUST be shined. Stainless steel cleaners/polish are NOT allowed. ONLY scratch-free scouring pads (blue) or magic erasers are allowed. Tub stoppers must be in the open position and tub must drain properly. Inspect caulking. Report any issues to supervisor and/or maintenance. Cleans and sanitizes toilet
• also around toilet/behind toilet.

Please use pumice stone or utility screens to remove any yellowing or hard water stains. One extra roll of toilet paper should be available (back of tank). Also inspect caulking around base of toilet and report if in poor condition. Restock all terry, soap, shampoo, conditioner, cups, and other bath amenities according to brand standard and management instruction. Bulk soaps, lotions, and conditioners must be checked for levels and replaced if less than ¼ full. Inspects and clean shower curtain if able

• replace when needed or according to schedule.

If a liner is used, replace as necessary. Inspect and clean ice bucket, lid, and tray and restock liner and cups according to standard. Sweep and mop all tiled flooring, including closet flooring. Lint rollers should be used last for any stray hair missed. Lint roller are NOT to be used as a primary floor cleaning tool. Responsible for replacing missing items in room such as remote control, do not disturb sign, luggage racks, guest guides, etc. Ask supervisor where to locate these items if not on cart. All rooms must be treated with approved deodorizers after cleaning. Immediately report strong odors or previous presence of animals to supervisor or maintenance. Odors MUST be addressed ASAP with proper equipment and/or chemicals. Failure to report these issues may result in disciplinary action. Vacuum hallways in front of guest room

• to ensure there's no debris in hallway Responsible for neatness and organization of housekeeping areas (laundry drop and storage rooms) All cart trash bags (double bagged) need to be transported by each housekeeper to main trash receptacle/dumpster at end of shift.

Assist fellow staff in housekeeping or laundry if requested by management. You may offer to assist others after primary duties are complete with supervisor approval. Record room status on work assignment sheet. Note any DNDs, guest contact, or room issues. More communication is better than none. Respond to special guest requests, such as extra amenities, reporting problems, cleaning a spill, or plunging a toilet. Leave completed room open and ready to inspect. Includes all lights on, shades up, bed skirts up, PTAC filters displayed. Fridge, microwave, closet, and drawers open, TV on TWC/low volume You must notify your supervisor when finished and leave only when dismissed. You are to remain on clock while awaiting dismissal.

Job Type:

Part-time Pay:

$14.00 per hour

Work Location:

In person