Housekeeping Attendant

Description:

The Housekeeping Attendant is responsible for ensuring all assigned areas (e.g., common areas and residences) are neat, clean and tidy. They also are responsible for addressing housekeeping-related guest and resident requests and issues in a timely and professional manner. The Housekeeping Attendant promotes a positive community image to residents, guest and associates and is pleasant, honest and friendly.

Key responsibilities include:

Perform daily housekeeping functions and specific tasks as assigned and according to company standards using proper cleaning and disinfecting solutions and procedures; housekeeping tasks include dusting, sweeping, trash removal, vacuuming, dusting, mopping floors, laundering linens, cleaning bathrooms, changing sheets, replenishing supplies, etc. Consistently offer professional, friendly and engaging service. Assist in maintaining an operating environment that assures a consistent, high level of resident and guest satisfaction. Maintain resident confidentiality. Know and comply with Residents Rights rules. Ensure that equipment, work and supply carts are properly cleaned and stored. Ensure that an adequate level of housekeeping supplies is always maintained and advise the Director of Housekeeping about supply needs. Ensure that established Universal Precautions and infection control, isolation, fire safety and sanitation practices and procedures are maintained and followed when performing housekeeping duties; promptly report any hazardous conditions and equipment to the Director of Housekeeping.

Requirements:

Be at least 18 years of age. Have a high school diploma or equivalent; work experience as a cleaner, room attendant, or housekeeper, etc. is preferred. Read, write, speak and understand English. Be able to work independently and efficiently, while maintaining high quality work. Treat residents, guests and associates with kindness, dignity and respect. Maintain a high level of propriety and concern regarding residents' privacy. Be customer-oriented and have a "guest-first" mentality; look for opportunities to go the extra mile to exceed customer expectations. Possess the ability to interact professionally and collaboratively with associates, residents, family members and guests. Be committed to quality and detail-oriented. Have good organization, prioritization and time management skills. Be a good team player; work well with others. Be a reliable and hard worker (arrive to work on time, take initiative, be self-motivated), etc.). Be physically able to do 8-hour shifts of manual work and lift items up to 30 lbs. Be willing to take and able to pass a drug screen. Be willing to consent to and able to pass a criminal background check.