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Deer Path Inn

Housekeeping Room Attendant

Career Insights for Maid / Housekeeping Staff

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$31,162 / year median in Illinois

+6% projected growth

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Job Description

For over 95 years, the Deer Path Inn has set the standard for exceptional dining and hotel accommodations on Chicago's North Shore. The historic hotel was styled after a 15th century English manor house, the inn's thick oak beams and warm stucco walls have long been a landmark of hospitality and local charm in the Lake Forest community.
POSITION SUMMARY
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.
ESSENTIAL JOB FUNCTIONS
Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards Ensure security of guest rooms and privacy of guests Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required Cleans guest bathroom/bedroom/floor corridor. Responsible for replenishment of guest complimentary water. Responsible for the cleanliness and maintance of his/her work area. Responsible for the Hotel property in the work area. Attends to guest calls, guest requests /guest complaints in the area assigned to him. Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement. Responsible for following the standard operating procedures. Responsible for achieving and exceeding the guest satisfaction score.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Good working knowledge of accepted standards of sanitation. Ability to read, write, speak and understand the English language in order to communicate with guests other team members. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 50 lbs. on continuous schedule. Ability to stand and to work continuously in confined spaces. Ability to perform duties within extreme temperature ranges.
Job Types:
Full-time, Part-time Pay:
From $17.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift
Location:
Lake Forest, IL 60045 (Preferred) Ability to
Commute:
Lake Forest, IL 60045 (Required)
Work Location:
In person