Overview We are seeking a friendly and organized Front Desk and Housekeeping Associate to join our hospitality team. This role is vital in ensuring a positive guest experience through excellent customer service, effective communication, and maintaining a clean and welcoming environment. The successful candidate will handle client interactions, manage reservations, and support daily housekeeping duties to uphold our standards of hospitality and comfort. Responsibilities Greet and assist guests with check-in and check-out procedures, ensuring a smooth and welcoming experience Communicate effectively with clients via phone and in person to address inquiries, requests, or concerns Manage reservations using hospitality reservation systems to ensure accurate booking and scheduling Provide exceptional customer service by problem-solving guest issues promptly and professionally Maintain cleanliness and organization of guest rooms and common areas in accordance with established standards Coordinate with housekeeping staff to ensure timely room preparation and maintenance Handle client communication efficiently, ensuring all guest needs are met with professionalism and courtesy Support the overall operation of the front desk, including administrative tasks as needed Experience Prior experience in front desk operations or hospitality is preferred but not required; training will be provided for the right candidate Strong customer service skills with the ability to problem-solve effectively Familiarity with hospitality reservation systems is advantageous Excellent communication skills, both verbal and written, including phone etiquette Ability to multitask in a fast-paced environment while maintaining attention to detail Friendly demeanor with a professional attitude toward guest interactions

Pay:

$7.50 - $10.00 per hour

Benefits:

Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person