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Housekeeper/Laundry Worker
Job
PCQ Hotel Managent
Lake Charles, LA (In Person)
$21,873 Salary, Full-Time
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Job Description
PRIMARY PURPOSE
To maximize customer satisfaction by providing neat and clean customer rooms in accordance with company and brand standards.RESPONSIBILITIES
- Ensures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
- Removes soiled bed and bath linens and replaces them with clean linens as required
- Removes accumulated trash and debris from the room as required
- Cleans bathroom area
- Dusts all surfaces
- Replenishes promotional materials and literature
- Replenishes room amenities
- Vacuums rooms as required
- Reports unusual circumstances to Housekeeping Department
- Reports maintenance requests and replacement orders
- Turns in articles left in rooms to Executive Housekeeper for "Lost and Found" handling
- Leaves all customer belongings in stay-over rooms unless they have been discarded in the trash
- Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
- Stocks supply cart correctly
- Places cart and vacuum cleaner
- Replaces and/or empties vacuum cleaner bag daily
- Cleans cart and vacuum cleaner on a regular basis
- Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it
- Checks stock daily
- Notifies Housekeeping manager or supervisor immediately if any stock shortages exist
- Pulls any damaged or rewashed linen and returns them to the Laundry Department
REQUIREMENTS
- 1-year hotel housekeeping experience required
- Must be flexible in work hours to accommodate last-minute changes in scheduling
- Must be available to work weekend shifts
- Knowledge of cleaning equipment, cleaning techniques, and safe use of chemicals is essential
- Must be able to change tasks and adjust energy levels needed to accommodate a fast-paced environment.
- Must achieve required threshold scores according to brand and company inspections.