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HG
Hilton Garden Inn Burlington
Houseperson
Entry-Level JobVerifiedNo experience needed
Career Insights for Maid / Housekeeping Staff
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Scorecard
Based on Massachusetts data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$38,038 / year median in Massachusetts
+8% projected growth
Job Description
Apply Houseperson Burlington, MA Apply Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.Duties & Responsibilities:
Assure cleanliness of hotel grounds, entrances, storage facilities, trash areas, guest and back-of-house hallways, elevators, staircases, and guest rooms Communicate efficiently with managers regarding maintenance issues, room damage, or missing property Interact with teammates and guests in a friendly and professional way Deliver items to hotel guests as directed Assist with TV remotes, TV boxes, thermostats, jacuzzi tubs, light fixtures, phones, and moving furniture Support laundry and/or housekeeping departments when needed Distribute linen, housekeeping supplies, and room amenities properly Properly stock carts with cleaning and paper supplies? Ability to lift 50 lbs. and walk, sit, or stand for extended periods time Ability to lift, pull, and push moderate weight Additional tasks may be assigned at any given timeRequirements Qualifications:
Flexibility to work nights, weekends, and holidays Strong task and time management abilities Ability to work independently and with a teamBenefits:
Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employeesArbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing- Operate and act with integrity in all you do even when it is not convenient. Lead with Heart
- Be kind, passionate and hospitable. Be Accountable
- Take ownership and deliver results. Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences
- Embrace diversity; respect individual opinions and ideas.