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Hampton Inn & Suites North Attleboro

Hotel Housekeeper (min 1-year exp req)

Career Insights for Maid / Housekeeping Staff

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Based on Massachusetts data

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$38,038 / year median in Massachusetts

+8% projected growth

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Job Description

Overview Join our dynamic hospitality team as a Hotel Housekeeper, where your dedication to cleanliness and customer satisfaction will shine! In this vital role, you will be responsible for maintaining the highest standards of cleanliness and sanitation throughout guest rooms, public areas, and back-of-house spaces. Your attention to detail and proactive approach will ensure our guests enjoy a comfortable, safe, and welcoming environment every time they stay with us. This position offers an exciting opportunity to be part of a vibrant team committed to excellence in hospitality. Duties Perform thorough cleaning of guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces to ensure a pristine environment. Maintain cleanliness in public areas such as lobbies, hallways, restrooms, and recreational spaces by sweeping, mopping, and disinfecting. Handle cleaning equipment and chemical agents safely, adhering strictly to safety data sheets (SDS) and proper handling procedures. Restock supplies such as towels, toiletries, and linens to ensure guest needs are met promptly. Follow hotel emergency procedures and sanitation protocols to uphold health standards and guest safety. Conduct heavy lifting tasks when necessary for moving furniture or large supplies while following manual handling safety guidelines. Report maintenance issues or safety hazards promptly to management for swift resolution. Skills Proven experience in hotel housekeeping or janitorial services with a strong understanding of industrial cleaning techniques. Expertise in floor care, including carpet cleaning, floor polishing, and chemical agent handling for various surfaces. Skilled in operating cleaning equipment such as vacuums, buffers, steam cleaners, and other janitorial tools. Excellent customer service skills with the ability to communicate effectively with guests and team members. Knowledge of hotel housekeeping management practices and custodial procedures to ensure efficient workflow. Familiarity with hotel emergency procedures and safety protocols to maintain a secure environment. Ability to perform manual handling tasks safely, including heavy lifting and prolonged standing or walking. Join us in creating memorable guest experiences through exceptional cleanliness! We value energetic individuals who are passionate about hospitality excellence and dedicated to maintaining the highest standards of sanitation and safety in our hotel environment.
Pay:
$16.50 - $17.50 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person