Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HI
Holiday Inn Express Chesterfield
Housekeeper
Career Insights for Maid / Housekeeping Staff
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$30,600 / year median in Missouri
+5% projected growth
Job Description
SUMMARY:
Cleans rooms and halls in hotels by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other job-related duties may be assigned.- Sorts, counts, folds, marks, or carries linens. Makes beds.
- Replenishes supplies such as cups, coffee, and condiments.
- Cleans corridors and stairways.
- Sweeps and scrubs bathroom floors.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets and cleans wastebaskets.
- Transports trash and waste to the disposal area.
- Replenishes bathroom supplies. Reports light bulbs out.
- Scrubs bathroom vanity, toilet, mirrors, walls, and bathroom fan.
- Completes a quality check on the television, telephone, AC, and smoke detectors.
- Removes any items left behind from the room and takes them to lost and found with proper documentation.
- Report any maintenance-related problems to the maintenance department through proper communication channels.
- Responsible for careful and efficient use of supplies issued for performing cleaning and maintenance duties.
- Proper uniform, including nametag, must be worn at all times.
- Score of 90% or higher obtained on room inspections.
- Acknowledgment and a pleasant greeting given to each and every guest.
- Thorough knowledge of all in-house products and local area information to assist guests when needed.
- Proper organizational skills are displayed when stocking carts, and cart stocking timeliness is maintained after completing rooms.
- Team effort displayed in keeping the commercial area clean and neat.
- Timely (within 10 minutes) response to guest needs for housekeeping supplies.
- Guest name is used at all times upon entering an occupied room.
- Employees will empower themselves to accept any customer problem brought to their attention as their problem and do everything in their power to resolve it.
- All vacant rooms will be checked daily to ensure the status is correct.
- Employee will assume the responsibility of maintaining the storerooms clean, neat, and organized.
- Employee must display a team attitude and assist co-workers when needed.
- When tasks are completed, employees may be asked to assist other room attendants in completing their work.