Room Attendant

We are currently recruiting for a Room Attendant to join our team! The Room Attendant is responsible for cleaning guest rooms and assisting with cleanliness of guest floors hallways; maintaining cleanliness of public areas and restrooms in hotel by performing the duties outlined below. Other duties may be assigned as needed within the department.

ESSENTIAL FUNCTIONS

Sorts, counts, folds, marks, or carries linens. Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures) Replenishes supplies such as drinking glasses and writing supplies. Cleans corridors and stairways. Sweeps and scrubs bathroom floors. Cleans rugs, carpets, upholstered furniture, and draperies. Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills. Empties wastebaskets. Transports trash and waste to disposal area. Replenishes bathroom supplies. Replaces light bulbs. Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan. Completes a quality check on the television, telephone, AC, and smoke detectors. Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure. Reports any maintenance related problems to the maintenance department through the proper communication channels. Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities. Proper uniform must be worn at all times. Score of 90% or higher obtained on room inspections. Acknowledgement and a pleasant greeting given to each and every guest. Thorough knowledge of all in house product along with local area information to assist customer when needed. Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms. Team effort displayed in keeping the commercial area clean and neat. Timely (within 10 minutes) response to customer needs for housekeeping supplies. Guest name to be used at all times upon entering an occupied room. All vacant rooms will be checked daily to insure the status is correct. Maintain supply room in a clean, neat, and organized state. Display a team attitude and assist co-workers when the need arises.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests. Ability to apply common sense understanding to carry out simple one

• or two-step instructions.

Ability to comply in standardized situations with only occasional or no variables. Ability to work weekends. Must have excellent customer service skills. Must be able to work as a part of a team.​

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear. Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Capable of effectively using close vision, distance vision, and color vision. Able to operate in mentally and physically stressful situations.

QUALIFICATION STANDARDS

Professional and Energetic High school education or equivalent is preferred.

Experience:

Housekeeping experience or training preferred, but not required.

EEO Employer Responsibilities:

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and replenishing amenities
• Ensure all rooms are inspected and meet the hotel's cleanliness standards
• Report any maintenance issues or safety hazards to the Housekeeping Manager
• Respond to guest requests in a timely and professional manner
• Maintain a positive and friendly attitude towards guests and fellow team members
• Follow all safety procedures and guidelines while performing duties

Experience:

• Previous experience in custodial or industrial cleaning preferred
• Knowledge of floor care techniques and equipment is a plus
• Familiarity with hotel housekeeping management systems is beneficial
• Strong attention to detail and ability to work efficiently
• Excellent time management skills and ability to prioritize tasks

Skills:

• Ability to clean and sanitize guest rooms according to established standards
• Knowledge of proper cleaning techniques for different surfaces and materials
• Understanding of safety procedures related to chemical handling and equipment operation
• Strong communication skills to interact with guests and team members effectively
• Ability to work independently or as part of a team in a fast-paced environment Please note that this is a general job description for a Room Attendant position.

Specific responsibilities may vary depending on the hotel or establishment.

Job Types:

Full-time, Part-time Pay:

$13.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person