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Hilton Garden Inn Gastonia

Hotel Houseperson

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Job Description

Job Overview Join our vibrant hospitality team as a Hotel Houseperson, where your energy and attention to detail will help create a spotless, welcoming environment for our guests. In this vital role, you will support the housekeeping department by maintaining cleanliness and sanitation standards throughout the hotel. Your proactive approach and dedication will ensure that common areas, hallways, and service spaces are pristine and inviting, contributing to an exceptional guest experience. This paid position offers an exciting opportunity to develop your skills in hotel operations while working in a dynamic, customer-focused environment. Responsibilities Assist with floor cleaning and floor care duties, including vacuuming, mopping, and polishing to uphold high cleanliness standards. Handle cleaning tasks using appropriate equipment and chemical agents while adhering to safety data sheets (SDS) and safety protocols. Support housekeeping staff by transporting linens, supplies, and equipment safely through manual handling and heavy lifting as needed. Maintain sanitation standards in public areas, hallways, stairwells, and service spaces to ensure a hygienic environment for guests and staff. Respond promptly to guest requests or issues related to cleanliness or facility maintenance with a friendly, customer service-oriented approach. Follow hotel emergency procedures and safety guidelines during all cleaning activities to ensure a secure work environment. Keep detailed records of cleaning activities, chemical handling procedures, and equipment maintenance for compliance and operational efficiency. Requirements Prior janitorial or custodial experience in a hotel or industrial cleaning setting is preferred. Knowledge of floor cleaning techniques, sanitation practices, and the proper use of cleaning equipment. Ability to handle chemical agents safely by understanding chemical handling procedures and SDS documentation. Physical stamina for manual handling tasks such as heavy lifting, bending, standing for extended periods, and walking throughout the shift. Strong customer service skills with a positive attitude towards guests and team members. Familiarity with hotel housekeeping management processes and hospitality industry standards is advantageous. Ability to follow safety protocols diligently during all cleaning operations to ensure personal and team safety. Join us in creating memorable guest experiences through cleanliness excellence! Your dedication will help uphold our reputation for hospitality quality while providing you with valuable industry experience in a lively hotel environment.
Pay:
$12.00 - $15.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance