Hybrid Housekeeper / Front Desk Associate Horse Creek Inn is seeking a dependable, energetic, and versatile Hybrid Housekeeper / Front Desk Associate. This position combines front desk responsibilities with housekeeping, laundry, and general hotel duties. The right candidate must be comfortable switching between helping guests at the front desk and completing hands-on cleaning tasks throughout the property. We are looking for someone who notices what needs to be done, manages their time well, and is willing to help wherever needed to keep the hotel running smoothly. This is not a position where an employee will remain at the front desk for the entire shift. Weekend availability is mandatory. ResponsibilitiesFront Desk Duties Welcome guests warmly and provide friendly, professional customer service. Assist guests with check-ins, check-outs, reservations, payments, and general questions. Answer hotel phone calls and direct or respond to inquiries appropriately. Handle guest concerns calmly and professionally. Maintain accurate guest records, reservation information, and shift notes. Communicate important guest issues, maintenance concerns, and unusual situations to management. Monitor hotel activity and follow established safety and emergency procedures. Keep the front desk, lobby, guest bathroom, and other public areas clean and organized. Housekeeping Duties Clean and prepare guest rooms according to Horse Creek Inn standards. Make beds and replace sheets, pillowcases, towels, and other linens. Clean and sanitize bathrooms, including toilets, sinks, showers, tubs, mirrors, and floors. Vacuum, sweep, mop, dust, wipe surfaces, remove trash, and restock guest supplies. Inspect rooms carefully to ensure they are clean, organized, and ready for arriving guests. Clean hallways, stairwells, the elevator, lobby, laundry areas, and other common spaces when needed. Assist housekeepers with completing rooms during busy periods or staffing shortages. Keep housekeeping carts, storage areas, equipment, and supplies neat and organized. Laundry Duties Keep laundry moving throughout the entire shift while completing front desk and housekeeping responsibilities. Regularly check washers and dryers and switch loads promptly. Wash, dry, fold, sort, and put away sheets, towels, pillowcases, blankets, and other linens. Make sure clean linens remain available so housekeeping can continue completing rooms. Prevent laundry from becoming backed up or piling up. Keep the laundry room clean, safe, and organized. Inform management when linens, cleaning products, or supplies are running low. Safety and General Duties Follow all instructions for the safe use, storage, and handling of cleaning chemicals. Follow Safety Data Sheet guidelines and hotel procedures for chemical products. Report maintenance problems, damaged items, safety hazards, suspicious activity, or unusual situations immediately. Turn in all belongings found in guest rooms and follow Lost and Found procedures. Perform additional front desk, housekeeping, laundry, breakfast, or hotel duties as assigned. Qualifications Previous hotel, housekeeping, front desk, cleaning, or customer service experience is preferred but not required. Ability to work independently and move between different responsibilities without constant supervision. Strong customer service and communication skills. Ability to multitask in a fast-paced hotel environment. Strong attention to detail, cleanliness, and organization. Ability to clean rooms while also staying on top of laundry and front desk needs. Dependable, punctual, trustworthy, and willing to take responsibility. Comfortable using computers, reservation systems, phones, email, and basic office equipment. Ability to remain calm and professional when handling guest concerns. Willingness to assist in all areas of the hotel when needed. Ability to stand and walk for extended periods. Ability to bend, kneel, reach, push, pull, and carry cleaning supplies and laundry baskets. Must be available to work weekends and some holidays. What We Are Looking For We are looking for someone who understands that this is a true hybrid position. Some shifts may involve more front desk work, while others may require significant housekeeping, laundry, or common-area cleaning. The right candidate will not wait to be told about every task. They will check what rooms need to be completed, keep laundry running, assist guests, answer phones, and help maintain the property throughout the shift. Employees must be able to prioritize tasks without allowing guest service, rooms, or laundry to become backed up. Teamwork, reliability, flexibility, and a strong work ethic are essential.

Location Horse Creek Inn McCook, Nebraska Pay:

$15.00 per hour

Benefits:

Employee discount Application Question(s): Are you Able to Communicate?

Shift availability:

Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Mc Cook, NE 69001 (Preferred)

Work Location:

In person