GUEST ROOM ATTENDANT
Job
Ohkay Hotel Casino
Ohkay Owingeh, NM (In Person)
$30,500 Salary, Full-Time
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Salary Not Available
Position range in Northern Region $27k - $34k Per Year
GUEST ROOM ATTENDANT
Ohkay Hotel CasinoOccupation:
Maids and Housekeeping CleanersLocation:
Ohkay Owingeh, NM - 87566 Positions available: 1 Job #: 68607Source:
Ohkay Hotel CasinoPosted:
04/07/2026Web Site:
ohkay.comJob Type:
Full Time (30 Hours or More), Day Shift Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window.POSITION SUMMARY
Cleans all assigned guest rooms according to standards. Maintains work areas in a clean and organized manner.JOB REQUIREMENTS
- Responsible for cleaning guest rooms according to status and adhering to high quality standards.
- Responsible for vacuuming, empty trash, changing linens, scrubbing toilets and bathtubs, mopping, and dusting.
- Responsible for identifying engineering problems during guest room cleaning; preparing work orders and forward to supervisor for assignment.
- Responsible for contributing to conservation standards, including water, energy, supplies, and linen.
- Responsible for reporting and turning in all lost and found articles promptly.
- Responsible for assisting in maintaining cleanliness of public areas assigned.
- Responsible for reporting immediately any safety concerns, damage to room, or missing items.
- Responsible for working closely with inspector/inspectress to insure guest rooms are met with the highest standards of cleanliness.
- Responsible for maintaining the organization, and keeping cart well supplied at all times.
- Responsible for stocking rooms with all the basic necessities guests will need for their stay.
- Responsible for performing other duties as assigned.
- Responsible for the familiarity of the hotel, casino, services we offer, and the image we wish to project.
- Responsible for replacing event schedules with updated calendar of events, damaged event schedules and seeing that each room has a current event schedule Additional Information Help for Additional Information.
EDUCATION/EXPERIENCE
High school diploma or equivalent. Prior housekeeping experience preferred. Some knowledge of sanitation and cleaning standards.SKILLS:
Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum number of rooms as specified by management Ability to work independently with minimal supervisionPHYSICAL DEMANDS
Requires lifting or carrying weight up to 40 lbs., walking, and standing, bending, kneeling, and climbing of stairs.EQUPIMENT
Utilize equipment such as pan and broom, vacuum, step ladder, and scrubbers. Uses chemicals in a proper, safe and responsible manner.MENTAL DEMANDS
Distinguish between clean and dirty surfaces.WORKING CONDITIONS
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts; high precarious places; noise level in the work environment is usually quiet. Help for Employer Information. Opens a new window. Ohkay Hotel Casino Social Links Connect with Ohkay Hotel Casino Other Local Jobs from Ohkay Hotel Casino Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 HOTELFRONT DESK AGENT
Ohkay Hotel Casino Ohkay Owingeh, NM Hotel, Motel, and Resort Desk Clerks Regular Corporate - 2 weeks agoPOSITION SUMMARY
Ensure quality guest service by greeting guests in a cheerful and efficient manner. Provide outstanding service while maintaining all accounts and ensuring all guests requests are handled properly.JOB REQUIREMENTS
- Greet all arriving and departing guests with a positive and cheerful manner.
- Efficiently assist with check-in, check-out, posting and auditing procedures, with attention to detail, pertaining to all guests accounts.
- Respond to all guests inquiries in a positive and courteous manner.
- Responsible for maintaining and safeguarding monetary banks.
- Provide information to all guests regarding the hotel, casino, local services, attractions and locations for business, dining and entertainment.
- Use cash handling and credit card balancing procedures to complete daily shift in accordance to hotel policy.
- Respond to all guest complaints or issues in a hospitable and efficient manner focusing on guest satisfaction.
- Log and/or inform appropriate supervisor of discrepancies.
- Maintain strict confidentiality and professionalism at all times.
- Make reservations using proper procedures and telephone etiquette.
- Up-Sell of room types and promotion of casino enterprises.
- Must be familiar with the hotel, casino, services we offer, including nightly specials and events and the image we wish to project.
- Assist management with the group check-ins and ensure all communication is updated for all parties involved.
- Continuous communication with housekeeping- early departures, late check-outs etc.
- Performing other duties as assigned and being an overall team player.
Signing Bonus SUMMARY:
General overall responsibility for the operational integrity of the Slot Department on an assigned shift. Handles problems that may arise on the slot floor. Works in conjunction with the Slot Technicians on assigned shift for upkeep of gaming devices and malfunctionsESSENTIAL
DUTIES, RESPONSIBILITIES, and TASKS include the following and are to be performed within the company's policies and procedures. Additional duties may be assigned.- All job functions performed by Slot Technicians and Slot Floor Attendants.
- Maintain regulatory compliance, specifically with departmental policies/procedures, MICS (Minimum Internal Control Standards) and ICS (Internal Control Standards).
- Application of all Federal currency reporting requirements.
- Assist in monitoring that jackpot payoffs and hand payouts are paid properly to customers.
- Ensure that all gaming machines are always clean and presentable to our guests.
- Resolve guest complaints without provoking situation or directing complaint to upper level management.
- Assist customers with rules applicable to playing various games.
- Be informed on procedures relating to robbery, bomb threats and other life-threatening situations.
- Maintaining compliance with all Federal, State, and local gaming regulations in addition to the delivering of exceptional guest service to all internal and external guests.
- Maintain confidentiality of guest and member information and pertinent casino data.
- Always maintain good personal hygiene and a professional appearance.
- Compliance with punctuality and attendance policies required.
- Work independently and in a team-oriented, collaborative environment.
- Ability to successfully interact with all levels of team members and management.
SUPERVISOR RESPONSIBILITIES
- Oversee the supervision of all Slot floor activities and personnel for an assigned shift.
- Ability to work under pressure and diversified guest demands.
- Must have knowledge of payable and machine codes.
- Ensure daily log of incidents that occur on their shifts.
- Ensure all paperwork is completed accurately for all credits paid out.
- Consult with security and surveillance personnel on suspicious guest behavior.
- Ensure assigned Slot personnel understand established safety rules and carry out their duties in a safe and efficient manner.
- Ensure assigned Slot personnel are following all internal control policies set by the Corporation.
- Hiring/Terminations and disciplinary action of employees.
- Responsibility for weekly time sheet approvals and leave requests.
- Responsible for tip reporting (if applicable)
- Responsible for scheduling of shifts (if applicable)
Reports To:
Director of Gaming General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Ohkay Hotel Casino Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for Maids and Housekeeping Cleaners Help for Occupation Information for Maids and Housekeeping Cleaners. Opens a new window. Other Jobs and Employers Help for Jobs Available , opens a new window. Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. This job was posted at https://ohkay.com/ on 04/07/2026 8:01:15 PM. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ]Similar jobs in Ohkay Owingeh, NM
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