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Hotel
Hotel Housekeeper
Career Insights for Maid / Housekeeping Staff
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Scorecard
Based on Pennsylvania data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$34,600 / year median in Pennsylvania
-1% projected decline
Job Description
Job Summary Join our dynamic hospitality team as a Hotel Housekeeper, where your dedication to cleanliness and customer satisfaction will shine! In this vital role, you will ensure guest rooms and public areas are spotless, sanitized, and inviting, creating a welcoming environment that encourages guests to return. Your attention to detail and proactive approach will contribute significantly to the overall guest experience, maintaining the highest standards of hygiene and safety throughout the hotel. This position offers an energetic work environment where your efforts directly impact guest comfort and hotel reputation. Responsibilities Perform thorough cleaning of guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces to ensure a pristine environment. Maintain cleanliness of public areas such as lobbies, hallways, restrooms, and common spaces by sweeping, mopping, and disinfecting floors regularly. Handle cleaning equipment and chemical agents safely in accordance with safety data sheets (SDS) and hotel protocols. Manage heavy lifting tasks when moving furniture or cleaning large areas, ensuring proper manual handling techniques are followed to prevent injury. Follow hotel emergency procedures promptly and accurately in case of incidents or safety concerns. Document cleaning activities and report maintenance issues or safety hazards to management for prompt resolution. Provide excellent customer service by responding politely to guest requests and ensuring their comfort throughout their stay. Skills Proven experience in hotel housekeeping or janitorial roles with a strong understanding of sanitation standards. Skilled in floor care techniques including floor cleaning, chemical handling, and industrial cleaning methods. Proficient in using various cleaning equipment such as vacuums, buffers, mops, and scrubbers. Knowledge of hotel housekeeping management practices and custodial procedures to maintain high standards of cleanliness. Ability to handle chemical agents responsibly while adhering to safety data sheets (SDS) guidelines. Strong physical stamina for heavy lifting, manual handling tasks, and extended periods of standing or walking. Excellent customer service skills with a friendly attitude that enhances guest satisfaction. Join us in creating memorable stays for our guests by maintaining impeccable cleanliness standards! Your energy and attention to detail will help uphold our commitment to hospitality excellence while fostering a safe and welcoming environment for all visitors.