Houseman Job Description

• This job description provides a basic guideline of the duties, responsibilities and requirements of this position. The frequency codes assigned in the job description are: Rarely (less than 1%); Occasionally (between 1% and 33%); Frequently (between 34% and 65%); and Constantly (between 66% and 100%).

• QUALIFICATIONS

• Ability to communicate effectively with the public and other employees. Prior housekeeping experience helpful. No employee will pose a direct threat to the health/safety of self or others.

• PERFORMANCE STANDARDS

•

CUSTOMER SERVICE

Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

WORK HABITS

Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

PERSONAL DEVELOPMENT

Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

SAFETY AND SECURITY

Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

JANITORIAL SERVICES

Meet the hotel standards for cleanliness of public areas; clean all assigned areas of the hotel on schedule; pass most inspections.

• ESSENTIAL FUNCTIONS

• Constantly.

Maintain work area neat and organized. Constantly. Report all unsafe conditions immediately. Frequently. Clean lobby area (e.g. dusting, vacuuming, and polishing). Frequently. Clean pool area and exercise facilities. Frequently. Clean vending areas. Frequently. Cleaning toilets, sinks, mirrors, floors and counter tops in public and employee restrooms. Frequently. Complete all other duties as assigned by supervisor to include cross training. Frequently. Maintain equipment and report needed repairs to maintenance. Frequently. Replenish restroom and pool supplies as needed. Frequently. Responsible for sweeping, vacuuming and refuse disposal. Occasionally. Attend all mandatory meetings.

• PHYSICAL REQUIREMENTS

•

SITTING:

Rarely.

PHYSICAL REQUIREMENTS

(continued) •

STANDING/WALKING

Frequently. Walking up to two miles per day on cement, tile, asphalt and carpet.

CROUCHING

(BEND

AT KNEES

): Frequently. Cleaning low places.

KNEELING/CRAWLING

Rarely.

STOOPING

(BEND

AT WAIST

): Frequently. Cleaning low places and picking up things from ground.

TWISTING

(KNEES/WAIST/NECK): Rarely. Moving furniture to clean.

CLIMBING

Occasionally. Climbing stairs, step ladder to clean high places.

BALANCING

Occasionally.

LEG/FOOT USE

Rarely.

REACHING

(OVERHEAD/EXTENSION): Frequently. Cleaning high places or behind furniture.

HANDLING/GRASPING

Frequently. Handling trash and cleaning supplies.

FINGERING/FEELING

Rarely.

PUSHING/PULLING

Frequently.

Average weight:

10 lbs.; maximum weight: 50 lbs.

LIFTING/CARRYING

Frequently.

Average weight:

10 lbs.; maximum weight: 30 lbs.

OTHER PHYSICAL DEMANDS

Rarely.

• USE OF SENSES

•

TALKING IN PERSON

Frequently. With guests, public and employees.

TALKING ON TELEPHONE

Frequently. With guests, public and employees.

OTHER SPEECH REQUIREMENTS

Occasionally. 2-way radio.

HEARING IN PERSON

Frequently. With guests, public and employees.

HEARING ON TELEPHONE

Frequently. With guests, public and employees.

OTHER HEARING REQUIREMENTS

Occasionally. Must be able to hear pages.

NEAR VISION

Constantly. Corrected to 20/40.

FAR VISION

Constantly. Corrected to 20/40.

DEPTH PERCEPTION

Occasionally. Helpful when climbing stairs.

COLOR VISION

Rarely.

FULL FIELD VISION

Frequently. Corrected to 20/40.

SMELL:

Frequently. Detect potential hazards and odors.

• MENTAL REQUIREMENTS

•

INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS

Frequently. Professionally deal with difficult situations/people.

DEADLINES/SHIFT WORK/OVERTIME

Constantly. Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.

FLEXIBILITY

Frequently. Need to work a variety of hours. Varied tasks under varied conditions.

PACE:

Frequently. Must change pace as business demands.

HIGHLY REPETITIVE WORK

Occasionally.

ATTENTION TO DETAIL

Occasionally. Cleaning duties.

OTHER PSYCHOLOGICAL DEMANDS

Rarely.

• ENVIRONMENTAL SETTING

•

SAFETY REQUIREMENTS

(I.E., CLOTHING, SAFETY

EQUIPMENT REQUIRED, ACTIVITIES PERFORMED

): Constantly. Adhere to safety standards and procedures.

EXPOSURES

(FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently. Exposed to heat, cold, noise, dust and cleaning chemicals.

OPERATION OF EQUIPMENT/TOOLS/VEHICLES

Constantly. Vacuums and other cleaning equipment.

Job Type:

Full-time Benefits:

Employee discount Flexible schedule

Shift:

8 hour shift Day shift Night shift

Work Location:

In person