Public Area Attendant Hilton Norfolk The Main Norfolk, VA Job Details Full-time From $14.75 an hour 2 hours ago Benefits 401(k) Paid time off Flexible schedule Qualifications Customer communication Attention to detail Hotel housekeeping Full Job Description Job Summary Join our dynamic hospitality team as a Public Area Attendant, where your energetic and meticulous approach will ensure our hotel's public spaces shine with cleanliness and comfort. In this vital role, you will be responsible for maintaining the cleanliness, sanitation, and overall appearance of all guest-accessible areas, creating a welcoming environment that enhances guest satisfaction. Your proactive attitude and attention to detail will help uphold our high standards of hygiene and safety, contributing to an exceptional guest experience every day. Duties Perform thorough cleaning of all public areas including lobbies, hallways, restrooms, elevators, stairwells, and common spaces using appropriate cleaning equipment and chemical agents. Handle cleaning tasks efficiently by vacuuming carpets, mopping floors, dusting surfaces, and sanitizing high-touch areas to ensure optimal sanitation standards are met. Manage the safe handling and application of chemical agents in compliance with Safety Data Sheets (SDS) and hotel safety procedures to prevent accidents and ensure environmental safety. Conduct manual handling tasks such as heavy lifting of cleaning supplies or equipment to facilitate thorough cleaning activities. Maintain cleanliness of floors through proper floor care techniques including stripping, waxing, polishing, and buffing as needed for different surfaces. Use industrial cleaning tools and equipment effectively while adhering to safety protocols for janitorial and custodial tasks. Respond promptly to guest or staff requests related to public area cleanliness or maintenance issues, demonstrating excellent customer service skills. Follow hotel emergency procedures diligently to ensure safety during any incidents or hazardous situations. Keep detailed records of cleaning schedules, maintenance activities, and safety checks in accordance with hotel housekeeping management standards. Qualifications Proven experience in hotel housekeeping, custodial work, or industrial cleaning environments is highly desirable. Strong knowledge of floor cleaning techniques including vacuuming, mopping, stripping, waxing, and floor care maintenance. Familiarity with handling chemical agents safely in accordance with SDS guidelines and proper disposal methods. Ability to perform manual handling tasks such as heavy lifting while maintaining safety standards. Excellent customer service skills with a friendly attitude towards guests and team members. Experience operating cleaning equipment such as vacuums, buffers, extractors, and other janitorial tools. Knowledge of hotel emergency procedures and safety protocols is preferred. Ability to work efficiently in a fast-paced environment with minimal supervision while maintaining attention to detail. Previous janitorial or custodial experience within hospitality or industrial settings is advantageous. Join us in creating a pristine environment where guests feel welcomed and cared for! Your dedication to cleanliness combined with your energetic approach will make a lasting impact on our guests' experience while supporting our commitment to excellence in hospitality standards.

Pay:

From $14.75 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) Flexible schedule Paid time off

Work Location:

In person