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Customer Service Representative, Passenger Service

Job

All Nippon Airways ANA

Chicago, IL (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 6/18/2026

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Job Description

Job Description We fly to 90 cities all over the world and more than 200 flights between North Americas and Japan weekly with 13,000 ANA employees and 34,000 employees as ANA group worldwide. We believe that our greatest resource is our people, which work together to create ANA product. ANA is currently seeking qualified applicants for the following openings. ANA offers more than just a paycheck; professional development opportunities, retirement savings plan, excellent medical, vision and dental insurance plans, as well as unique travel benefits to explore the world. Join us now! Click a "Job Title" icon for details of each opening.
About us:
ANA Group Corp.'s Information Your Responsibilities Provide excellent customer service to passengers at O'Hare International Airport. Assist passengers with check-in, boarding, and baggage handling. Resolve customer inquiries and complaints in a professional manner. Collaborate with team members to ensure smooth operations. Maintain a professional appearance and demeanor at all times. Adhere to company policies and procedures. Participate in training and development programs as required. What We Are Looking For Must be authorized to work in the United States Must have a valid Driver's License At least 2 years of experience in passenger service. Previous work experience as ramp agent or similar role (preferred) Professional presentation and excellent customer service skills Willing to work any hours/shifts/holidays/weekends and in inclement weather Excellent communication and interpersonal skills Proficiency in MS Office Understanding in diverse cultures Check more details of Duties/Qualifications by "agreeing the privacy notice and proceed" below Job Details Level Sales Work Type onsite Location Chicago, United States Job
ID ZUFWZV
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