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Passenger Service Agent - British Airways - Pittsburgh International Airport
Job
Worldwide Flight Services, Inc.
Pittsburgh, PA (In Person)
$36,400 Salary, Full-Time
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Job Description
Passenger Service Agent Worldwide Flight Services - British Airways | Pittsburgh International Airport (PIT) Ready to be the calm, friendly face that helps journeys take off smoothly? WFS is looking for upbeat, customer-focused Passenger Service Agents to join our team at Pittsburgh International Airport. This is a front-line role where no two days are the same—and where your smile, confidence, and care can turn a stressful travel day into a great one. What You'll Be Doing As a Passenger Service Agent, you'll be the go-to person for our customers from curb to cabin: Welcoming and assisting passengers at check-in, boarding gates, and arrivals Processing tickets, baggage, and travel documents with accuracy and care Answering questions and resolving issues with empathy and professionalism Supporting on-time departures and smooth boarding experiences Representing the British Airways brand with pride, warmth, and poise What We're Looking For You don't need aviation experience—just the right attitude and skills: A passion for customer service and helping people Clear communication skills and a positive, calm demeanor Ability to multitask in a fast-paced airport environment Comfort using computer systems and learning new tools Flexibility to work shifts, including early mornings, evenings, weekends, and holidays Must be eligible to work in the U.S. and obtain airport security clearance Why You'll Love Working With Us Be part of a globally recognized, premium airline Work in an exciting, international airport setting Competitive pay and comprehensive training Travel-related benefits and career development opportunities A diverse, inclusive team that truly supports one another Ready for Takeoff? If you're energized by people, inspired by travel, and ready to deliver world-class service with a smile, we'd love to meet you. Apply today and help us create journeys our customers will remember—for all the right reasons.