About the Position 360 Sports Centre is hiring an upbeat, highly organized Member Services Coordinator for approximately 20-25 hours per week. This person will be the welcoming face of our facility and an important connection between our families, coaches, and directors. This is not simply a receptionist position. We need someone who is motivated, dependable, comfortable with computers, and able to learn new systems quickly. The right person will enjoy working with both children and adults while keeping the front desk organized and running smoothly. Responsibilities Welcome athletes and families and assist them at the front desk Respond promptly and professionally to phone calls, texts, emails, and online inquiries Explain our classes, teams, camps, clinics, parties, schedules, pricing, and new-member offers Help prospective families select the right program and complete enrollment Schedule trials and follow up with families about registration Create and maintain customer accounts in our class-management system Process enrollments, transfers, withdrawals, payments, and schedule changes accurately Assist families with basic account, tuition, attendance, and makeup-class questions Maintain accurate records and communicate important information to coaches and directors Keep the front desk and parent areas clean, organized, and welcoming Follow established procedures and recognize when a concern should be brought to management Assist with additional front-desk and administrative needs as they arise What We're Looking For Positive, energetic, and genuinely happy to help others Professional and confident when communicating with both children and adults Highly organized with strong attention to detail Smart, motivated, and able to learn computer systems quickly Comfortable handling several tasks and conversations at once Able to take initiative and solve routine problems independently Dependable, punctual, and consistent Comfortable recommending programs and helping families complete enrollment Able to remain friendly and professional during difficult conversations Previous customer service, front desk, administrative, membership, or sales experience preferred Must be at least 18 years old Position Details Part-time, approximately 25 hours per week In-person position in Trinity, Florida $18-$22 per hour, based on relevant experience and demonstrated skills Afternoon, evening, and some weekend availability may be required Training will be provided on our programs, policies, and software About Us 360 Sports Centre is a busy youth sports facility offering All Star cheerleading and dance, tumbling, parkour, camps, clinics, parties, and special events. We are committed to creating a safe, structured, and encouraging environment where children can become strong, confident, and kind. To apply, please submit your résumé along with your general availability and a short explanation of why you would be a great fit for this position.

Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Application Question(s): Are you able to work weekdays after 3 PM and occasional weekends? Ability to

Commute:

Trinity, FL 34655 (Required)

Work Location:

In person