The Recreation Coordinator is responsible for delivering exceptional guest service while supporting daily recreation operations, recreational programs, and resort amenities. This role coordinates and facilitates recreational activities for guests of all ages, assists with special events and resort programs, and helps maintain a safe, clean, and welcoming environment throughout all recreation areas. The Recreation Coordinator supports the operation of the pool, fitness center, Ofuro, towel desk, and recreational facilities, while promoting guest engagement and enhancing the overall vacation experience. Commitment and dedication to our Spirit of Service culture and Hilton Grand Vacations Values are expected in all interactions with guests, owners, and team members. Here's why you'll love it here

• We offer an excellent benefits package to our full-time Team Members that include:

Salary Range:

$22.50

• 23.50 per hour Daily Pay Medical, Dental, and Vision insurance Financial Wellness
• 401k, Life insurance, Company stock purchase program Team Member Travel Program
• enjoy discounted rates at incredible properties around the globe Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities… and more!

Schedule Details:

The Front Office Department operates seven days a week. You will be assigned to an eight-hour shift within the operating hours of 6 AM to 11 PM, which includes weekdays, weekends, and holidays, based on business needs.

Additional Responsibilities Include:

Recreation Programs & Guest Experience Coordinate and assist with daily recreational programs and activities for guests and owners of all ages based on guest interests, resort needs, and seasonal opportunities. Support and facilitate special events, holiday activities, competitions, mixers, and group recreation programs. Assist with recreation program promotion by preparing and distributing activity materials, guest communications, flyers, schedules, and informational handouts. Evaluate programs and activities for effectiveness, participation, and guest satisfaction; provide recommendations for ongoing improvement. Provide outstanding guest and owner service by responding to inquiries, providing information, resolving concerns, and creating a positive resort experience. Recreation Operations Operate and maintain the towel desk in a clean, organized, and efficient manner. Distribute, collect, and manage pool towels while maintaining appropriate inventory levels. Rent, distribute, track, and maintain recreational equipment for guest use. Set up, inspect, and maintain pool furniture, umbrellas, recreational equipment, and activity areas. Monitor inventory levels of towels, recreational supplies, and equipment; communicate shortages and replenishment needs promptly. Maintain cleanliness and organization of pool decks, recreation areas, storage rooms, workspaces, and related facilities. Safety & Compliance Monitor pool, fitness center, Ofuro, and recreation areas to promote guest safety and a positive guest experience. Enforce all resort, pool, fitness center, and recreation safety rules, regulations, and operating procedures. Identify and promptly report safety hazards, maintenance concerns, equipment issues, and operational deficiencies. Complete required company training and maintain compliance with all company policies, procedures, and safety standards. Administrative & Department Support Assist with recreation program reporting, surveys, inventory tracking, and operational documentation as assigned. Support other resort departments, cross-functional initiatives, and special projects as needed. Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, Completes all required Company training/compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. What are we looking for? To fulfill this role efficiently, you must possess the following minimum qualifications and experience: High School Diploma, GED, or equivalent Less than one year of related experience Ability to work outdoors in varying weather conditions. Ability to stand and walk for extended periods. Strong guest service and communication skills. Ability to monitor recreational facilities and enforce safety standards in a professional manner. Ability to lift, carry, push, and pull up to 50 lbs. with reasonable accommodation. Ability to work a flexible schedule including weekends and holidays. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Associate's/College Degree 1+ years of related experience Supervisory Experience CPR/First Aid Certification Previous recreation, hospitality, resort operations, or customer service experience. Experience coordinating guest activities or events. Bilingual Japanese conversational skills. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay:

$22.50

• $23.

50 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Are you able to lift, carry, push, and pull up to 50 lbs. with reasonable accommodation? Are you able to work a flexible schedule including weekends and holidays?

Education:

High school or equivalent (Required)

Work Location:

In person