SCOPE AND PURPOSE OF POSITION

Under the direct supervision of the Program Manager, the Resident Assistant will provide support to shelter residents and create a hospitable and safe environment in the shelter.

Available positions:

Women's Shelter:

16 hours/week - Tuesday/Thursday (2:45 p.m.-11:15 p.m.) 20 hours/week - Monday-Friday (5 p.m.-9 p.m.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide support to shelter residents. 2. Monitor the activities of the residents within the shelter environment. Complete daily Shift log checklist during your shift. Review and record the Communication Log each shift. 3. Conduct security wanding upon resident admission, as well as random wand checks. 4. Monitor the physical facility by making rounds every half hour and conducting periodic inspections to ensure rooms are clean; the facility is secure and that clients are abiding by house rules. 5. Make referrals to alternative emergency shelter providers when Program beds are unavailable. 6. Maintain basic record keeping responsibilities. This includes performing electronic intakes in the database and completing accurate time sheets in a timely manner in ADP 7. Check your individual work email daily. 8. Attend and participate in monthly Staff meetings/Resident meetings. 9. Complete all mandatory training (in-person and online) in a timely manner. 10. Clean linens; maintain cleanliness of the facility (inside and perimeter). 11. Other duties as assigned.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice due to business needs.

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS

1. Minimum of High School Diploma/GED will be reviewed. Associated Degree preferred. 2. Crisis intervention, interpersonal and communication skills needed. 3. Ability to work in a continually changing and challenging environment. 4. Flexibility in personal work schedule. Must be available for relief hours as needed. 5. Basic computer skills required for completion of intakes, time sheets, email, daily logs.

Equal Opportunity Employer:

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that are free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. If interested in this position, please go to our website: https://rochesterny.salvationarmy.org/ Click the red " HERE " button located under the heading "The Salvation Army of Greater Rochester is Hiring!" Search under US-NY Rochester. All our open positions are posted there. Select the appropriate position and complete the online application.

Pay:

$17.00 per hour Expected hours: 20.0 per week

Work Location:

In person