Assist Falcon Outfitters Management efficient and effective operations of the Online Services program.

Career Readiness Competencies :

Career & Self-Development Communication Professionalism Fulfill online orders in a timely fashion Work with customers (by phone and by e-mail) on refunds, returns, etc. Check the online orders e-mail account daily. Read and respond to all e-mails regarding online orders Add new merchandise to the online store as it arrives Write appealing descriptions for apparel items as well as novelty and gift items Add appropriate tags to each item and add them to the proper collection Double check that all inventory, pricing, SKU, and vendor information is correct before publishing Monitor inventory on the website Conduct daily and weekly inventory checks and update as necessary Conduct daily and weekly price checks and update as necessary (if items go to clearance or are on sale for a specified amount of time) Communicate with supervisor about items that are selling well, to ensure that more inventory is ordered if needed Get trained on operating the register, to work as a backup cashier. Must be available for at least a 2- 3 hour blocks every day (M-F) Must be able to work a few weekend days a semester, especially during the holiday season Must be available during winter and summer breaks Must exhibit friendly and customer service-oriented behavior Uses critical thinking skills to solve problems without consistent direction or supervisor intervention Must be detail-oriented with care attention exhibited while working. Must possess good written and oral skills