Special Events Supervisor

• Parks and Recreation City of Frisco
• 3.4 Frisco, TX Job Details Full-time $4,705.46
• $6,822.

92 a month 19 hours ago Qualifications Volunteer support Computer operation CPR Certification Customer communication Staff supervision Workplace safety Program design Team supervision Volunteer management Safety regulations Professional ethics Brochures Driver's License Volunteer coordination program management First Aid Certification Special events experience Customer engagement Venue customer assistance Leading team collaboration initiatives Volunteer coordination Computer skills Managing projects Task assignment Customer service problem-solving AED Certification Full Job Description Summary Under the direction of the Assistant Manager of Cultural Affairs, or designee, the Special Events Supervisor manages and develops events and engagement programs to encourage play, build awareness, and create unique experiences for the community. Responsible for special events logistics, purchasing and rentals, staff and volunteer scheduling, event design, and coordinating services with other divisions, departments, and organizations. Assists in managing the special event permitting for the City and the development, organization, implementation, and evaluation of community events. Coordinates, initiates, and maintains effective relationships with assigned staff. City departments, outside vendors, and community/civic groups. Responsible for identifying, negotiating, and/or executing partnerships and sponsorships for major events in the division. Supervises assigned staff of the Cultural Affairs division. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions & Other Important Duties Essential Job Functions:

Oversees the operation of the 4th Street Plaza. Provides assignments, coordination of schedules and assistance to assigned staff and volunteers. Trains, oversees, coordinates, schedules, and evaluates assigned staff, contractors, and volunteers. Coaches and develops staff and provides opportunities for professional growth. Supervises staff for each event; directs employees and prioritizes duties; monitors work. Responds to and resolves customer complaints, questions and suggestions related to special events. ? Serves as a liaison with Frisco Parks and Recreation, Arts and Cultural, and Natural Resources Advisory Boards, community organizations and volunteer associations concerning current, proposed and future utilization, development, improvement and expansion of City services and activities. Develops, implements, evaluates, and oversees special events. Prepares, manages, and monitors division budget. Counsels, disciplines, evaluates, and directs staff. Promotes special events through the media, public events, meetings, and training. Plans, directs, and supervises special event functions. Coordinates and develops programming and/or events for assigned operational unit; communicates with vendors, contractors, entertainers, and designated staff; ensures all services are provided. Develops and administers programming/event budgets and prepares post event and financial summary evaluations; monitors assigned revenue areas for performance. Completes contracts, agreements, purchase orders, and other documents as required; manages negotiations with clients and vendors specific to each event in a timely manner. Coordinates sponsorship opportunities and manages deliverables on executed sponsorship agreement(s) for each event(s). Reviews weekly timesheets and completes final payroll approval for the Special Event Division. Conducts research to develop programming and special events and collects data to measure effectiveness and impact of special events. Assists with implementing the Cultural Affairs Master Plan.

Other Important Duties:

Travels to attend meetings, conferences and training. Will be required to work extended hours including evenings, weekends and holidays. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential.

Job Requirements Required Knowledge and Skills:

Knowledge of park, recreation, culture, and art event planning and programming. Knowledge of park, recreation, culture, and art event planning and programming. Knowledge of City policies and procedures. Knowledge of customer service practices and procedures. Knowledge of money handling practices and purchasing procedures. Ability to coordinate and manage large groups of volunteers and event staff. Ability to develop creative and innovative events and programs. Ability to problem solve unforeseen issues before and during events. Proficiency in the use of computers and related equipment, hardware, and software to plan, develop, create advertisements, brochures, and publications. Skill in effective oral and written communications. ? Skill in monitoring departmental health and safety policies and procedures. Skill in prioritizing, tracking, and managing multiple projects, assignments, and duties. Skill in resolving customer complaints and concerns. ? Skill in effectively supervising and delegating duties to assigned staff. Knowledge of applicable safety rules and regulations to protect citizens and employees. Knowledge of City policies and procedures pertaining to personnel management. Knowledge of problem-solving techniques for identifying problems, researching, and determining the most appropriate course of action for their resolution. Knowledge of time management techniques with the ability to organize, schedule, assign, delegate, coordinate, and monitor the work to accomplish the most possible in the time available. Proficiency in customer service techniques with the ability to communicate with sensitive or irate customers. Proficiency in oral and written communication with ability to explain and interpret rules, answer questions when dealing with the general public and various levels within the City. Ability to work effectively with minimal instruction and supervision. Ability to work independently and make independent judgments. Ability to exhibit strong professional judgment, decision-making, and ethics. Ability to exhibit, educate and model the City of Frisco Core Values.

Education, Experience, and Certifications:

Bachelor's Degree in Event Management, Recreation Studies, or related field, and minimum three (3) years full-time experience in the recreation or special events fields, or equivalent combination of education and experience that support the ability to perform the essential functions and/or skills of the job. Must have two (2) years full-time year's full-time in a senior or team lead role or one (1) year supervisory experience. Must possess current CPR, First Aid and AED certifications. Must pass a pre-employment drug screen, background check and MVR check. Must possess valid State of Texas Driver's License. Environmental Factors & Conditions/Physical Requirements Work is performed in office, and at special events in indoor and outdoor venues, parks, aquatic facilities, and stadiums. May be subject to exposure to air and water borne pathogens, body fluids, and infectious diseases when applying CPR, First Aid, or cleaning facilities.

Physical Demands:

This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources. (X = Required to perform essential job functions) Physical Activities Physical Activities Balancing

• maintain equilibrium to prevent falling while walking, standing, or crouching. X Pushing
• use upper extremities to press against objects with force, or thrust forward, downward, outward. Climbing
• ascending, descending ladders, stairs, ramps, requires body agility. X Reaching
• extending hands or arms in any direction. X Crawling
• moving about on hands, knees, or hands, feet. Repetitive Motion
• substantial movements of wrists, hands, fingers. X Crouching
• bending body forward by bending leg, spine. X Speaking
• expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. X Feeling
• perceiving attributes of objects by touch with skin, fingertips. X Standing
• for sustained periods of time. X Fingering
• picking, pinching, typing, working with fingers rather than hand. X Stooping
• bending body downward, forward at waist, with full motion of lower extremities and back. Grasping
• applying pressure to object with fingers, palm. Talking 1
• expressing ideas by spoken word X Handling
• picking, holding, or working with whole hand. Talking 2
• shouting to be heard above ambient noise. Hearing1
• perceiving sounds at normal speaking levels, receive information. X Visual Acuity 1
• prepare, analyze data, transcribing, computer terminal, extensive reading. X Hearing 2
• receive detailed information, make discrimination in sound. X Visual Acuity 2
• color, depth perception, field of vision. X Kneeling
• bending legs at knee to come to rest at knees. Visual Acuity 3
• determine accuracy, neatness, observe facilities/structures. X Lifting
• raising objects from lower to higher position, moving objects side to side, using upper extremities, back. X Visual Acuity 4
• operate motor vehicles/heavy equipment. X Mental Acuity
• ability to make rational decisions through sound logic, and deductive reasoning. X Visual Acuity 5
• close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. Pulling
• use upper extremities to exert force, haul, or tug. X Walking
• on foot to accomplish tasks, long distances, or site to site.

X Work Environment:

(X = Primary type of work performed) Sedentary work : Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work : Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. X Medium work : Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Heavy work : Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Very heavy work : Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.