UT•Park City Administrative Hourly/Entry Level Employee Full-time Hourly US Dollar (USD) pay basis

Req ID:

PAR008956

Share Reservations Agent on LinkedIn Tweet Reservations Agent Share Reservations Agent on Facebook Share Reservations Agent via Email Summary The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest \"ski beaches\" in the world. The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. The Reservations Agent is responsible for handling all incoming reservation inquiries with professionalism, efficiency, and warmth. Collaborating across departments, you ensure the accuracy of information to provide a seamless experience and exceptional hospitality. Your role is critical in supporting front-of-house operations, sales, and event planning efforts—ultimately enhancing guest satisfaction and encouraging repeat business.

Primary duties:

Manage group information and room inventory throughout the convention services process, starting at file turnover.
Ensure accuracy when loading rooming lists and processing any changes to group reservations.
Assist in group detailing, including billing, to ensure the guest and client planner arrival experience is seamless.
Prepare and submit group rooms recap reports, including the tracking/posting of group comps, and group audits
Communication and attention to detail is key within the department and you may have other additional duties assigned by your manager. Why Work at Hyatt? Free room Nights, Discounted and friends & Family room rates
Medical, Dental and vision insurance with only 30-day waiting period
! 401K with company Match
Free employee meal during shift Generous paid time off
Tuition reimbursement
Employee stock purchase plan
Discounted Ski Passes
Excellent training, professional development and more
Applicable for FT Year Around Positions All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please note:

We are not able to provide sponsorship for work authorization or visa sponsorship for this position. Play Pause Play % buffered 00:00

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5× 0.75× Normal 1.25× 1.5× 1.75× 2× Exit fullscreen Enter fullscreen Qualifications Knowledge of Word, Excel, Outlook Excellent multi-tasking and organizational skills Time-management skills Strong customer service and interface skills Hotel/ resort experience preferred Prior hotel front desk/ reservations experience preferred Strong verbal and written communication abilities Apply","accountId","35166777","https://careers.hyatt.com/en-us/careers/jobdetails/fast%20pass%20application%20flow/par008956","location",{"_413":414,"_415":416},"createdAt","2026-07-15T15:26:47.381179836Z","2026-08-01T12:21:59.932Z","2026-07-14T00:00:00Z","2026-09-01T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[362,363,364,365,366,367,368,369,370,371,372,373,374,375,376,377],"requiredEducation","na","benefitCategories",[357,358,359,360,361],"isEmailRequired","isPhoneRequired","titleSearch","Reservations 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