Front of House Manager at A Locally Loved Restaurant

Front of House or Assistant General Manager The Hound's passionate about crafting excellence to foster authentic hospitality. The Front of House Management team at The Hound is responsible for overseeing the delivery of the highest level of customer service while ensuring that all guests leave satisfied with the service and food/beverage quality provided by the staff of the restaurant. Restaurant managers oversee the daily operations of the restaurant, while ensuring company standards and procedures are being upheld and followed. The restaurant manager will need to continually motivate the staff, educate the staff, and support the staff's effort in delivering excellent customer service. The restaurant manager will in turn be the liaison between the restaurant employees and the restaurant's General Manager and Owner(s). The manager must help The Hound meet revenue goals through managing volume of the restaurant and they must help control costs of operations through labor management and purchasing procedures. A front of house manager will assume various other responsibilities as well such as these below: Responsibilities Coordinating daily restaurant operations from opening the restaurant, to overseeing service, and closing the restaurant each night. Ensuring the consistent delivery of superior food and beverage service Overseeing daily cash reconciliation and control of minor expenses Creating schedules for the staff each week Maintaining and fostering strong working relationships with both Front of House and Back of House staff. Anticipate and respond to customers' needs/complaints Supervise the daily responsibilities of all Front of House staff Hiring, onboarding, training, coaching, and correcting front of house employees. Continue the growth of The Hound through ideas and implementation of new, exciting, & efficient standard operating procedures. Manage restaurant supplies and minimize waste in all departments Promote a positive work environment Requirements At least two years of managerial experience within a restaurant Proven leadership skills, validated through reference checks Proven customer service experience Strong leadership, motivational, and people skills Acute financial management skills Proficient computer skills and competency in programs such as Google and the Microsoft suite Compensation & Benefits Salary ranging from $36,000 - $46,000 depending on experience Health Insurance Dental Insurance Stipend for Cell Phone Parking Access in Downtown Two Weeks Paid Vacation (eligible after 90 days) This Job IsA job for which all ages, including older job seekers, are encouraged to apply

Job Type:

Full-time Pay:

$36,000.00 - $45,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training

Shift:

10 hour shift 8 hour shift Day shift Evening shift

Experience:

Restaurant management: 2 years (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person