General Manager Chick-fil-A

•3.8 Burbank, CA Job Details Full-time $84,000

•$95,000 a year 11 hours ago Benefits Health insurance Dental insurance Vision insurance Food provided Qualifications Business development management Growing experience Record keeping Computer operation Confidential information handling Microsoft Outlook Team leadership Writing skills Coaching Basic math Presentations for conferences or internal meetings Managing hospitality teams Brand representation Change management Kitchen cost control Bachelor's degree Conflict management Project execution Managing projects Restaurant cost management Managing hospitality operations budgets Restaurant marketing Project leadership Cross-functional communication

Full Job Description Position:

General Manager Classification:

Non-Exempt Salary:

$84,000

•95,000 per year Job Summary We are seeking an experienced, motivated, and results-driven General Manager to lead restaurant operations, develop team members, drive sales growth, and deliver an exceptional guest experience. The ideal candidate will have strong leadership skills, proven restaurant management experience, and a track record of growing sales and catering revenue.

ESSENTIAL RESPONSIBILITIES

(include but are not limited to): Schedule & Availability Expectations Full-time (40+ hours per week) Open availability required (must be available to work mornings, afternoons, evenings, and Saturdays based on business needs) Must have flexibility to work weekends and holidays Must be willing to adjust schedule based on business needs Availability during peak business periods is essential

Compensation & Benefits Salary Range:

$84,000

•95,000 per year

Health Benefits:

Medical, dental, and vision options (if applicable)

Leadership Development:

Access to ongoing training, leadership development plans, and growth opportunities

Meal Benefits:

Discounted food plan Key Responsibilities Strategic Planning & Vision Lead daily restaurant operations and ensure consistent execution of Chick-fil-A standards Recruit, train, coach, and develop team members and leaders Drive sales, profitability, and overall restaurant growth Develop and execute strategies to increase catering sales and revenue Build relationships with local businesses, organizations, and community partners Monitor sales trends and identify opportunities for growth Manage labor, food costs, inventory, and operating expenses Systems & Process Development Build and refine scalable systems across operations Ensure processes are simple, repeatable, and effective Identify inefficiencies and create sustainable solutions Standardize best practices across leaders and shifts Maintain high standards for food safety, hospitality, cleanliness, and guest satisfaction Create a strong culture of accountability, teamwork, and continuous improvement Lead opening, mid-day, and closing operations as needed Support special events, holidays, and other high-volume business periods Analyze restaurant performance and establish measurable goals for the leadership team Operational Excellence Execution Learn and participate in all team member positions to help achieve restaurant goals Adjust checklists and systems based on operational experience Partner with training directors to maintain high performance standards across all day parts and locations Work in position during peak periods to help meet labor targets Data & Performance Analysis Track and analyze key business metrics (sales, labor, speed, guest experience) Provide insights and action plans based on data Maintain leadership scorecards and performance tracking Drive accountability through measurable results Project & Change Management Lead major initiatives and business improvements Ensure strong execution and follow-through Communicate changes clearly across the team Monitor effectiveness and adjust as needed Leadership Support Equip leaders with tools and systems to succeed Strengthen accountability structures across all pillars Support development of high-performing leaders Minimum Knowledge and Skills Requirements Must have an intermediate or higher level of computer literacy with Excel, Word, PowerPoint, and Outlook Exceptional project management and leadership skills Creative in generating new ideas and developing communications Self-motivated, proactive, committed to continuous improvement Exceptional verbal, written communication skills that consist of writing highly effective and engaging content Extremely strong organizational and time management skills Understanding of how to interact with and energize a broad range of multi-generational, diverse employee groups Ability to effectively present information in one-on-one and small group situations Accurate, organized record-keeping skills Ability to manage stress and remain composed in a fast paced, high-growth environment Ability to maintain confidentiality of company and employee information Bilingual communication skills a plus, but not required Strong analytical and problem-solving skills Continuously represent the brand positively in a multitude of settings and generate brand awareness in the local community Ability to work well independently and in a team environment Servant leader with a strong sense of stewardship Ability to anticipate, solve problems, and resolve both business and team conflicts Ability to budget resources

•labor, money, time

•to achieve business and organization goals, vision, and objectives Possess the desire to be a life-long learner and has the willingness and humility to learn Excel with systematic follow through and auditing skills Have strong communication skills and an ability to coach employees through conflict

Preferred Experience:

Qualifications and Requirements:

Bachelor's degree required 4+ years of leadership experience preferred Strong problem-solving and analytical skills Ability to think strategically and execute tactically High ownership, accountability, and initiative Strong communication and organizational skills Experience in systems, data, or project management is a plus Must be at least 18 years of age upon hire date Must be eligible to work in the United States Must have reliable transportation Must be able to regularly lift up to 25 pounds and occasionally lift up to 50 pounds Reading, writing, and basic math and verbal communication skills required Must be able to work in a fast-paced, high energy environment Must be able to stand on your feet for the entire duration of your shift Must work well under pressure Must be able to respond to changes or edits to orders quickly and efficiently Must be able to regularly reach above or at shoulder level Must be able to regularly bend

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit. The employee is often required to reach with hands and arms; and use hands and fingers for typing and handling paper documents. The employee must Must be able to regularly lift up to 25 pounds and occasionally lift up to 50 pounds Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus, and visual acuity sufficient to read a computer screen and paper documents. Hearing abilities required for telephone and in-person conversation with coworkers and third parties. Bachelor's degree from an accredited four-year college or university required Previous experience in restaurant management, preferably in a high-volume operation Proven leadership and team-development experience Demonstrated success in sales growth and business development Experience developing and growing catering sales Strong communication, organization, and problem-solving skill Ability to lead by example and maintain high operational standards What Success Looks Like Systems that create consistency and efficiency Improved performance across key metrics Strong alignment between leadership and execution A proactive, forward-thinking leadership culture Working at a Chick-fil-A® restaurant is more than a job

•it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay:

$84000.00

•$95000.00 / year

Job Type:

fulltime

Education:

Bachelor's degree Work location: On-site Chick-fil-A Olive & Alameda. 3113 W Olive Ave, Burbank, CA, 91505