A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
WE AREN'T JUST OPENING A RESTAURANT. WE ARE BUILDING A LEGACY.
El Moro is an institution. With a 90-year heritage in Mexico City, we are beloved by millions. Today, we are conquering the US market, and we need a General Manager to take complete ownership of our [Insert Location] store. We need a leader who thrives on the floor, not just behind a desk. We need a strategic driving force. We are looking for a gritty, financially disciplined, and deeply hospitable leader who knows how to run a high-volume restaurant while developing their team and protecting the bottom line.
THE CHALLENGE
Running an El Moro is a beautiful balancing act. You have to maintain the uncompromising quality of a 90-year-old artisanal legacy while executing with the speed and efficiency of a modern fast-casual powerhouse.
WHAT YOU WILL DO
Own the
Business:
You are the CEO of your four walls. You will manage the P&L, optimize labor, control inventory, and drive top-line sales. Lead the
Floor:
You aren't afraid to jump on the line during a rush. You will direct traffic, expedite food, and ensure speed of service never compromises quality. Build the
Bench:
You will recruit, hire, and mentor the next generation of El Moro leaders. You will spend 30% of your time coaching and turning entry-level clerks into Shift Leads. Protect the
Standard:
From the temperature of the churro to the cleanliness of the dining room (Siempre Intachable), you ensure our legacy is never compromised.
WHO YOU ARE
Experienced:
You have 3-5+ years of General Management experience in a high-volume restaurant concept. You know how to read a P&L and make strategic financial decisions.
Bilingual Leader:
Fluent in English and Spanish is highly preferred. You can comfortably connect with your prep team in Spanish and engage with local vendors in English.
Emotionally Intelligent:
You can read the room. You know when to push the team for speed and when to pull them aside for support.
A True Host:
You love the high-energy chaos of the restaurant industry and thrive on providing incredible hospitality.
WHY EL MORO?
Impact:
You are joining a brand on the ground floor of a massive US expansion. Your voice and operational expertise matter here.
Compensation:
Competitive base salary + aggressive performance bonus.
Benefits:
Medical, Dental, Vision, PTO, and the opportunity to build a long-term career.
OUR TABLE IS OPEN TO ALL
(Equal Opportunity): At El Moro, the table is big enough for everyone. We are proud of our roots and open to the future. We don't hire based on background, gender, who you love, or where you come from; we hire based on passion, talent, and the drive to build a legacy. If you share our values, you have a seat at our table. Apply today and help us write the next chapter of history. About El Moro USA Welcome to El Moro. Founded in 1935 in the heart of Mexico City, El Moro is an institution. For nearly 90 years, we have been crafting the world's finest artisanal churros and authentic hot chocolate, creating a space where families and friends gather to share unforgettable moments. Now, we are bringing that same magic, warmth, and tradition to the United States. We are more than just a churrería, we are a team, and we are creators of tradition. As we expand across California, we are looking for passionate, gritty, and hospitable individuals to help us build our legacy. Our culture is driven by our core values: We are Siempre Positivos (Always Positive) and Siempre Intachable (Always Impeccable). We believe in working hard, taking pride in our artisanal roots, and delivering a high-energy experience without ever compromising quality. There is a seat at our table for everyone. Join us, and help write the next chapter of a 90-year-old story.
