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The Bungalow Hospitality Group

The Bungalow Kitchen- Operation manager

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Job Description

The Bungalow Kitchen- Operation manager The Bungalow Hospitality Group Long Beach, CA Job Details Full-time $35 - $38 an hour 22 hours ago Qualifications OSHA (regulatory compliance area) Financial operations Incident reporting compliance Staff supervision Guest relations Food service health code compliance Hospitality industry recruitment experience Bar safety compliance (food service) Team leadership Safety regulations Operations coordination Coaching Bar supply ordering Vendor coordination Labor cost analysis Processing cash transactions HR legal compliance Employment & labor law Shift management Performance feedback (performance evaluation method) Mid-level Employee attendance management Employee health (regulatory compliance standards) Materials management in food and beverage Accident reporting Restaurant cost management Managing food service teams Training POS systems Staffing management Full Job Description Objective/Purpose of the Position The Operation Manager supports the management team in leading daily front-of-house operations, guest experience, staff performance, and compliance for a fast-paced, elevated California bistro. The Operation Manager helps drive service standards, responsible alcohol service, and a positive team culture. The Operation Manager works closely with the Management team to ensure operational excellence, financial performance, and compliance with company policies and California regulations. Tasks/Responsibilities - not limited to Operations & Leadership Oversee front-of-house operations during shifts, ensuring smooth and efficient service. Recruit, train, schedule, and supervise FOH staff in compliance with California wage and hour laws. Ensure accurate timekeeping and that non-exempt staff receive required meal and rest breaks. Provide coaching, performance feedback, and documentation in partnership with the General Manager. Guest Experience Maintain a visible floor presence to ensure a high level of guest satisfaction with minimal office time during service Resolve guest concerns promptly and professionally, escalating when necessary. Uphold service standards and the elevated bistro experience. Responsible Beverage Service Ensure all alcohol service complies with California ABC laws and Responsible Beverage Service (RBS) requirements. Confirm staff maintain valid RBS certification and follow ID verification procedures. Manage situations involving intoxicated guests and document incidents. Financial & Administrative Conduct weekly inventory. Support cash handling, POS management, daily reporting, and labor cost control. Ordering, inventory, and vendor coordination for the front of house. Focus on Bar operations. Compliance & Safety Ensure compliance with California labor laws, health codes, and Cal/OSHA safety standards. Report and document incidents, injuries, and unsafe conditions. g1M6vPj4un

Benefits

  • Dental Insurance