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Restaurant and Events Manager
Job Description
The Restaurant and Events Manager oversees all aspects of front-of-house and bar operations and food & beverage service at Skyview Los Alamos, including the restaurant, the pool area, and in-room dining, ensuring brand standards of service, food & beverage, and guest experience are consistently met. They manage the hiring, training, and ongoing development of all FOH staff, and work with the Executive Chef and General Manager to meet FOH labor and beverage cost goals. In addition, the Restaurant Manager owns the property's events and group business; responding to inbound inquiries, pursuing outbound sales, negotiating and drafting contracts, and coordinating group room blocks together with food & beverage packages. They manage each event from initial inquiry through day-of-execution, working with onsite teams and outside vendors to ensure events are successful and profitable. This position reports to the General Manager and the Nomada Hospitality Director of Restaurant Operations.
Restaurant and Food & Beverage Responsibilities:
Maintain and build on existing training manuals, checklists, and other written materials for a detailed, ongoing training program for all FOH staff, updating and adding to those documents where necessary. Lead regular staff training, both day-to-day and scheduled, and lead the daily team line-up. Oversee all day-to-day FOH food & beverage operations, including floor service, pool area service, and in-room dining. Keep the POS and OpenTable up to date, and monitor and audit both regularly. Own all bar and beverage ordering and manage restaurant ordering, training, and cost control, along with monthly retail inventory. Oversee recruitment, training, and scheduling of FOH employees, and ensure staff work productively and develop professionally. Manage FOH and bar scheduling, staff clock-in adjustments and timecards. Handle coaching, counseling, onboarding, and offboarding of Restaurant staff in conjunction with the GM. Keep tasting notes current and distributed to staff in a timely manner, with regular quizzing and follow-up.
Ensure staff follow health and safety regulations. Events & Group Sales Responsibilities Respond promptly and accurately to all inbound event and group inquiries for Skyview Los Alamos Correspond with prospective clients in a professional and prompt manner, and lead targeted outreach to grow event and group sales. Negotiate and create contracts for weddings, meetings, room blocks, dinner parties, receptions, and other special events, ensuring profitability and brand standards. Manage and organize all relevant event documents to company standards, including BEOs, contracts, and deposit scheduling. Work with the Chef to sell food & beverage packages for groups and events. Coordinate group room blocks with Hotel Operations, ensuring room revenue targets are met and that guest accounts are current and paid prior to departure. Supervise onsite staff and vendors and serve as the on-duty contact for events, day of. Ensure each event is completed smoothly, and suggest solutions for improvement. Coordinate needed event marketing materials and collateral with the Marketing team. Provide the GM with regular event updates, including calendar status, outreach and inquiries. Provide weekly updates to the F&B and hotel leadership team regarding upcoming events. Physical Requirements Ability to move throughout all areas of the hotel and property
- including the restaurant, pool area, and event spaces
- for extended periods during the workday. Ability to stand and walk for extended periods of time, up to the duration of a scheduled workday. Ability to occasionally lift, carry, push, and pull items weighing up to 25
- 50 pounds (e.
g. cases of beverages) Frequent bending, reaching, stooping, kneeling, and twisting to inspect facilities and assist with operational needs, with occasional need to step in alongside team members to support restaurant service, bar setup, or event setup. Ability to communicate effectively with guests and coworkers in a high-noise environment. Ability to walk between the designated parking area and the worksite, including navigating an inclined pathway. Ability to work in both indoor and outdoor environments and tolerate varying weather conditions, including heat, cold, and other weather-related conditions, such as the pool area and during outdoor events. Ability to work a flexible schedule, including mornings, evenings, weekends, holidays and extended hours as business demands require. Will also require periods of sitting at a desk, working on a computer, for administrative and event-planning tasks. The physical requirements described above are representative of those an employee must meet to successfully perform the essential functions of this role, with or without reasonable accommodation.
Compensation Base Salary Range:
$72,000
- $78,000 per year
Expected Commission Range:
$5,000
- $10,000 per year (based on a good-faith estimate of historical and projected performance)
Total Estimated Earnings:
$77,000
- $88,000 per year The base salary offered within this range will depend on the candidate's skills, qualifications, and experience.
Benefits Medical, dental, and vision insurance CalSavers retirement savings program Paid sick time (accrual-based) Vacation time (accrual-based) Employee discounts on room rates and food and beverage Qualifications Proven experience in restaurant management and food & beverage operations required. Experience in events management, group sales, or a related administrative/sales function preferred. Strong organizational and time-management skills, with the ability to multitask and adapt to change. Knowledge of Google Suite and the ability to master additional systems (Toast, OpenTable, and similar). Excellent written and verbal communication skills. Must meet the age requirements to legally serve alcoholic beverages in the state of California. Must possess a valid Responsible Beverage Service certification or the ability to obtain one within 60 days of hire. Skyview Los Alamos will pay for the training/certification. Must possess a valid Food Handlers Card or the ability to obtain one within 30 days of hire. Skyview Los Alamos will pay for the training/certification. Upon employment, submission of satisfactory proof of your identity and your legal authorization to work in the United States is required. Skyview Los Alamos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion, creed, age (40 and over), disability (mental & physical), sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws. The above responsibilities and expectations listed are intended to give a general overview of the position and are not all encompassing of the role. Further responsibilities and tasks may be assigned as needed given business demand.
Benefits
- Paid Time Off (PTO)
- Sick Leave
- Other Retirement and Savings
- Health Insurance