General Manager

General Manager Papa John's

• 3.4 Paramount, CA Job Details Full-time From $24 an hour 16 hours ago Benefits 401(k) Employee discount Flexible schedule Qualifications Bilingual Management Sales Sales management Customer service Store management Cash handling Leadership Full Job Description General Responsibilities of a Papa John's General Manager 1.

• Operational Oversight:

• Manage daily restaurant operations to ensure efficient and profitable functioning.
• Ensure compliance with health and safety regulations, food quality standards, and company policies. 2.

• Staff Management:

• Recruit, hire, and train staff, including shift leaders and team members.
• Develop and maintain a high-performance team through training and ongoing development.
• Conduct performance evaluations and provide feedback to employees. 3.

• Financial Management:

• Oversee budget management, including controlling costs and maximizing revenue.
• Analyze financial reports and make data-driven decisions to improve profitability.
• Manage payroll, inventory, and ordering supplies to ensure financial targets are met. 4.

• Customer Service:

• Promote and maintain high standards of customer service and satisfaction.
• Address customer complaints and ensure prompt resolutions to enhance the customer experience. 5.

• Marketing and Promotions:

• Implement marketing strategies and promotional campaigns to attract new customers and retain existing ones.
• Collaborate with the corporate office on local marketing initiatives. 6.

• Inventory Control:

• Monitor inventory levels and manage supply orders to avoid shortages or excess.
• Ensure proper storage and handling of food and supplies to minimize waste. 7.

• Quality Control:

• Maintain the quality of food and service in accordance with Papa John's standards.
• Conduct regular inspections of food preparation and service areas to ensure cleanliness and safety. 8.

• Team Leadership:

• Foster a positive work environment that encourages teamwork and collaboration.
• Lead by example and motivate the staff to deliver exceptional performance. 9.

• Training and Development:

• Develop and implement training programs for new hires and ongoing training for existing employees.
• Stay updated on industry trends and best practices to improve restaurant operations. 10.

• Reporting:

• Prepare and present regular reports on operations, sales, and employee performance to upper management.
• Track and analyze key performance indicators (KPIs) to drive continuous improvement. 11.

• Compliance:

• Ensure adherence to all legal and company standards, including labor laws, food safety, and sanitation regulations.
• Prepare for and facilitate health and safety inspections. 12.

• Community Engagement:

• Build and maintain relationships with the local community to enhance the restaurant's reputation.
• Participate in community events and sponsorships to increase brand visibility.

The role of a General Manager at a Papa John's restaurant is multifaceted, requiring strong leadership, operational expertise, and a focus on customer service. Effective GMs are crucial for the success and growth of the restaurant, ensuring that both customers and staff have a positive experience.

Job Type:

Full-time Pay:

From $24.00 per hour

Benefits:

401(k) Employee discount Flexible schedule

Work Location:

In person