General Manager
Job
Hamburger Factory Family Restaurant
Poway, CA (In Person)
$83,991 Salary, Full-Time
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Job Description
We are seeking an experienced, results-driven General Manager to lead daily operations of our restaurant, ensuring outstanding guest experience, profitable performance, and a positive team culture. The General Manager will oversee front- and back-of-house operations, staff development, financial management, and compliance with health, safety, and company standards. Key Responsibilities Lead, coach, and develop restaurant staff; recruit, hire, and onboard new team members. Ensure exceptional guest service and resolve guest complaints promptly and professionally.
Manage day-to-day operations:
opening/closing, shift coordination, inventory control, and vendor relations. Oversee food quality, presentation, and consistency with menu standards and recipes.Drive sales and profitability:
analyze P&L, control labor and food costs, and implement strategies to increase revenue. Work together with the marketing team to implement and execute local marketing and promotional campaigns to drive traffic. Maintain accurate scheduling and labor forecasting to meet budget targets. Ensure compliance with health, safety, sanitation, and liquor-license regulations. Monitor and maintain equipment, facilities, and supply levels; coordinate maintenance and repairs. Prepare operational reports and communicate performance metrics to ownership/leadership. Enforce company policies, foster a positive work environment, and model professional behavior. Qualifications Proven experience (typically 3-5+ years) in restaurant management.Strong financial acumen:
experience managing budgets, P&L statements, and cost controls. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to recruit, train, and retain high-performing teams. Customer-service oriented with strong problem-solving skills. Knowledge of POS systems, inventory management, and scheduling software. Understanding of food safety/sanitation standards (ServSafe or equivalent preferred). Flexible availability, including nights, weekends, and holidays. Education High school diploma or GED required; degree in Hospitality, Business considered Physical & Work Environment Fast-paced, high-energy environment requiring long periods of standing, lifting up to 25-50 lbs, and frequent walking. Work schedule includes evenings, weekends, and holidays. Compensation & Benefits Competitive salary + bonus structure based on performance. Opportunities for advancement and professional development.Pay:
$70,000.00 - $85,000.00 per yearBenefits:
Employee discount Paid time offWork Location:
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