Program Manager, HMST

•CSM Firehouse The People Concern 70,500 USD-78,000 USD medical insurance, dental insurance, life insurance, vision insurance, flexible benefit account, paid holidays, sick time, 403(b), retirement plan United States, California, Santa Monica 1444 7th Street (Show on map) Oct 07, 2026

Role:

Program Manager

•Homeless Multidisciplinary Street Team Reports to:

Assistant Director of Santa Monica Outreach Program:

1503-

HMSTR Department:

Outreach Location:

CSM Fire House

•1444 7th Street, Santa Monica, CA 90401

Setting:

100%

Onsite Schedule:

Monday

•Friday, 8:00am

•4:30pm

Status:

Full-time/Exempt/Management Benefits:

Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings:

1

Summary:

The People Concern's Santa Monica Homeless Multidisciplinary Street Team (HMST) is seeking a licensed eligible mental health professional (Ph.D., PSY.D., MSW or MFT) to serve as the program manager on this multidisciplinary street outreach team. This team is part of a City of Santa Monica strategy to combat homelessness. The goal of HMST is to target the highest utilizers of the City of Santa Monica's emergency resources (police, fire, and hospitals). The skilled interdisciplinary team uses best practices for engaging chronically homeless individuals with co-occurring mental health, substance use, and/or medical issues. A low client-to-staff ratios is used to maximize effectiveness. The team works closely with each client to develop individualized service plans. The team helps enroll clients in public benefits (i.e. General Relief, SSI/SSDI, Medi-Cal), submit housing applications, and access appropriate medical and behavioral health treatment.

Essential Duties and Responsibilities:

Provide leadership to the multidisciplinary team, ensuring continuity of care and services between City of Santa Monica departments, The People Concern agency resources, and partnering agencies

Provide individual and team supervision, and clinical support to all assigned staff

Provide clinical guidance to staff as needed, including in emergencies and crisis situations Serve as the team's mental health consultant and mental health care provider Ensure that services emphasize customer choice and harm reduction Participate in the evaluation of psychiatric holds, including becoming LPS designated if appropriate Be available to respond to emergency calls and situations on a 24-hour basis when needed Assist in the screening, assessment, and enrollment of clients in a range of services Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews Assist Program Assistant Director in budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources Provide training to staff on policies and procedures of the program As needed, assist in the screening, assessment, and enrollment of participants including orientation to program policies resources and goals Ensure that all Annual Reviews are completed in a timely manner. Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served. Ensure OSHA reports on completed on a monthly basis. Monitor that staff attend all required trainings Other Duties as

Assigned Qualifications:

Masters' degree in mental health field (MSW, MFT, LPC or PsyD)

Experience working with individuals who are experiencing homelessness, mental illness, substance addiction and medical challenges

Two (2) years of experience providing direct supervision and management of staff

Able to work in a high tolerance harm reduction model with individuals who have multiple barriers

Current, valid California Driver's with an acceptable driving record

Preferred Qualifications:

BBS licensure or license eligible

Work Environment:

Field (may need to travel) and indoor office environment.

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites.

Will necessitate working in busy and loud environments

Will be exposed to elements like cold, heat, dust, noise, and odor.

May need to bend, stoop, twist, and sit throughout the day.

EXPECTED BEHAVIORS OF ALL STAFF

Act as a role model

Demonstrate a sense of responsibility

Continuously learn and improve

Acknowledge your own areas of improvement

Hear and provide honest, specific and direct feedback

Create an environment where everyone is welcomed valued and respected

Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care

•including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing

•tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short

•and Long-Term Disability

Voluntary Pet Insurance

Corporate Discounts:

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

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