Job Summary We are seeking a dynamic and energetic Café Operations Manager to lead our bustling café environment with enthusiasm and precision. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and maintain the highest standards of food quality and safety. Your leadership will drive team performance, streamline processes, and foster a welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to manage a vibrant food service setting while developing your managerial skills in a fast-paced hospitality environment. Responsibilities Lead and supervise café staff, including hiring, training, coaching, and evaluating team members to ensure excellent service delivery. Oversee food preparation, cooking, and presentation to maintain quality standards aligned with brand expectations. Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing and cash handling. Control inventory levels through effective stock management, ordering supplies, and minimizing waste. Ensure compliance with food safety regulations and implement proper food handling procedures to uphold health standards. Monitor daily operations including shift management, customer service excellence, and ensuring smooth workflow during busy hours. Analyze profit and loss reports to identify opportunities for increased profitability and operational efficiency. Skills Proven experience in quick service or fast food restaurant management with a strong background in food preparation, cooking, and kitchen management. Extensive knowledge of POS systems including Aloha POS and Micros POS; proficient in cash handling and basic math skills. Demonstrated leadership in supervising hospitality teams with excellent communication skills for staff training and team management. Familiarity with food safety management practices, inventory control, and food industry regulations. Experience in managing hospitality operations such as casual dining, catering, banquet services, or bar environments is highly desirable. Strong organizational skills with the ability to handle multiple priorities efficiently while maintaining high standards of customer service. Ability to train staff effectively in food production, serving techniques, and safety protocols; adept at managing shift schedules and supervising team performance. Join us as a Café Operations Manager where your passion for hospitality meets your talent for leadership! Bring your culinary experience, management expertise, and enthusiasm for creating memorable guest experiences to our vibrant team. We value proactive leaders who thrive in fast-paced settings and are eager to make a positive impact every day!

Pay:

$20.00 - $21.00 per hour Expected hours: 34.0 per week

Work Location:

In person