Bilingual Shift Manager - $300 Sign On Bonus!

Now offering a $300 sign-on bonus!

Location:

6331 W Waters AveTampa, FL, 33634 Job Summary The Shift Manager serves as the Leader on Duty, responsible for executing shift operations, leading the team, and delivering exceptional guest experience. This role plays a key part in training, coaching, and developing team members while ensuring operational excellence, food quality, and adherence to company standards. The Shift Manager drives shift performance by balancing people, service, and operational efficiency, while modeling the company's Passion for Service philosophy. Responsibilities Plans and organizes shift execution, including staffing, positioning, and priorities to meet service, speed, and quality standards Executes opening and closing procedures Proactively identifies and resolves operational issues during shifts Monitors food quality and ensure adherence to brand standards Maintains high standards of cleanliness, safety, and organization, ensuring compliance with all company policies and local health and safety regulations Maintain a continuous improvement mindset to enhance processes and business performance Leads, coaches, and supports team members to ensure smooth and efficient operations Ensures teams compliance with cash handling procedures, uniform standards, and all company policies Supports staffing needs and scheduling execution in compliance with labor laws Trains team members in operational procedures and service standards Provides real-time feedback to improve individual and team performance Supports with incident reports and corrective action processes as needed Fosters a positive, energetic, and team-oriented work environment Delivers and models Passion for Service philosophy, creating a welcoming and engaging environment for every guest with friendly, fast and accurate service at all times Addresses and resolves guest concerns in a timely and professional manner Escalates issues when necessary to the General Manager Supports the General Manager in managing key performance drivers, including: Labor (scheduling adherence, break compliance), Food cost (waste control, proper portioning), and inventory management (accuracy and stock control). Performs other duties as assigned to support business operations and team success Expected behaviors Friendly, welcoming, and service-oriented attitude; models Passion for Service to the team Demonstrates a strong Passion for Service in all interactions Consistently upholds REIR values and models CMI behaviors Maintains a guest-first mindset at all times Takes full ownership of shift responsibilities and outcomes Holds self and team accountable to service and operational standards Demonstrates positive energy and a strong sense of urgency Collaborates effectively with team members to achieve operational goals Maintains attention to detail in all aspects of the shift Remains calm, focused, and solution-oriented under pressure Demonstrates reliability, punctuality, and professionalism Proactively supports the operation and the team wherever is needed Shows willingness to learn, grow, and develop new skills Requirements High School Diploma or equivalent required 1+ year of experience in similar roles, with leadership or supervisory responsibilities and customer experience, preferably in restaurant and retail Industry Demonstrates effective leadership skills, supporting team performance and accountability Strong commitment to guest satisfaction, with a guest-first mindset in all interactions Ability to prioritize tasks, make decisions, and drive results in a fast-paced environment Ability to use Microsoft Outlook, Excel, and Word, as well as restaurant systems. ServSafe Certification required Bilingual (English/Spanish) required Ability to lift and push up to 50 lbs Ability to stand for extended periods of time Flexible work hours, including evenings, weekends, and holidays as needed Strong interpersonal and communication skills Must adhere to company food safety and personal hygiene standards Must be legally authorized to work in the United States To be eligible to receive the Hiring bonus you need to: Remain actively employed for at least 60 days. Maintain satisfactory performance with no disciplinary actions. Align with Campero's policies (per the employee handbook).

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Pay:

$18.00 - $19.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance

Experience:

Shift management: 1 year (Required)

Language:

English and Spanish? (Required)

Work Location:

In person