Restaurant Store Manager Knuckies Hoagies - 1.8 Alpharetta, GA Job Details Full-time $16 - $17 an hour 16 hours ago Benefits Paid training Employee discount Qualifications Pre-cooking preparation Team leadership Restaurant management Full Job Description At Knuckies® Hoagies, it is our mission to bring guests the freshest and tastiest hoagies you will find anywhere. We are a value creation company. We strive to make a difference in people's lives, One Hoagie, One Guest, One Community at a time! Knuckies Hoagies is looking for a Restaurant Store Manager who can properly execute all aspects of our business. You will manage a high-quality sandwich menu offering and motivate your team to provide excellent guest service. Store Manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room and check-in with guests. Back of the house management experience is essential, as you'll hire qualified team members, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We'll expect you to lead by example and uplift our team during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and guests have exceptional dining experiences. Responsibilities Coordinate daily restaurant operations - openings & closings Deliver superior service and maximize guest satisfaction Cash handling & bank deposits Ordering & inventory Food Prep Respond efficiently and accurately to guest complaints Regularly review product quality Organize and supervise shifts Ensure compliance with sanitation and safety regulations Manage Knuckies great image and suggest ways to improve it Control operational costs and identify measures to cut waste Coordinating and handling catering & events Promote the Knuckies brand in the local community through word-of-mouth and restaurant events Hiring & Training new and current team members on proper food prep, hoagie prep, & guest service practices Skills Proven work experience as a Restaurant Manager or similar role Proven guest service experience as a manager Extensive food knowledge, with ability to remember and recall ingredients and dishes to inform guests and staff Familiarity with restaurant management software, like Toast or Clover Strong leadership, motivational and people skill