Front Of House (FOH) Manager

Front of House Manager (FOH Manager) - JINYA Ramen Bar Job Summary The Front of House Manager serves as an ambassador of the JINYA Ramen Bar brand, ensuring service, hospitality, and guest experience consistently exceed company standards. This role provides daily leadership, motivation, and operational oversight to front-of-house team members while supporting overall restaurant success. The FOH Manager acts as a key liaison between guests and operations, leading by example while maintaining excellence in service standards, cleanliness, safety, and team development. Primary Responsibilities Guest Experience & Service Excellence Maintain exceptional service and hospitality standards through consistent execution of JINYA's steps of service Monitor guest experience and respond promptly and professionally to concerns Ensure guests receive a welcoming, positive, and memorable dining experience Front of House Operations & Safety Maintain a clean, safe, and compliant front-of-house environment Enforce sanitation, food safety, and beverage handling standards Oversee cleanliness and safety protocols in guest-facing areas Ensure proper beverage and service preparation procedures are followed Team Leadership & Development Lead, train, and develop front-of-house team members Support coordination between front-of-house and back-of-house operations Provide daily guidance, coaching, and performance feedback Administer fair and consistent corrective actions when needed Cross-train team members to improve operational efficiency Scheduling & Labor Management Create front-of-house schedules based on sales forecasts and business needs Manage staffing levels to meet labor cost objectives Coordinate breaks and shift coverage Inventory, Ordering & Cost Control Order beverage supplies and bar inventory in a timely and cost-effective manner Conduct inventory counts and maintain proper stock levels Control beverage costs by minimizing waste and following recipes and storage procedures Equipment & Facility Oversight Schedule and monitor repairs and maintenance for front-of-house equipment Conduct routine inspections and follow preventative maintenance programs Ensure equipment remains clean and in excellent working condition Operations Coordination & Leadership Coordinate daily front-of-house and back-of-house operations Review sales goals, service execution, and product quality with management Work closely with the General Manager and leadership team to meet revenue, labor, food, and beverage objectives Culture & Company Values Promote and execute JINYA's mission, values, vision, and culture Complete additional managerial tasks as assigned Required Competencies Minimum 2 years of restaurant or hospitality management experience (high-volume preferred) Strong leadership, communication, and organizational skills Ability to multitask effectively in a fast-paced environment Experience managing labor, inventory, and service standards Knowledge of POS systems such as ALOHA or similar platforms Basic computer proficiency including scheduling and reporting tools Strong mathematical skills for inventory and cost controls Dependable, reliable, and self-motivated Ability to inspire teamwork and lead by example Experience working in multicultural environments Flexible availability including weekends and holidays Must be 21 years of age or older Education & Certifications High school diploma preferred (college coursework a plus) Ability to read, write, and speak English (Spanish a plus) Must obtain and maintain all required local, state, and federal certifications including alcohol service and food handling permits Work Environment This role operates in a high-energy, professional restaurant environment with frequent movement between guest areas and service stations. The FOH Manager communicates continuously with staff and guests and must remain alert to cleanliness, safety, and service standards at all times. Physical Demands Stand and walk for extended periods Use hands and arms for service oversight and operational tasks Lift and maneuver up to 50 pounds when necessary Work in indoor and outdoor restaurant environments that may be hot, humid, or wet Bend, reach, and navigate busy dining spaces efficiently Distinguish food flavors and service quality Reasonable accommodations may be provided to support essential job functions. Travel Requirements Primarily local travel based on restaurant location, with occasional travel for training, meetings, or operational support. Additional Information This position requires more than 50% of time focused on managerial and leadership duties. Responsibilities may change based on business needs. Why Work at JINYA Ramen Bar? JINYA Ramen Bar offers a dynamic, high-volume restaurant environment built on authentic cuisine, elevated hospitality, and strong team culture. Front of House Managers play a critical role in leading service excellence, developing talent, and creating memorable guest experiences every day. If you're a hospitality-driven leader who thrives in fast-paced restaurants and values teamwork, professionalism, and growth, apply today.