Front of House Manager

Front of House Manager 30hop - 3.6 Cedar Rapids, IA Job Details Full-time $20 - $22 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Coaching Hospitality industry experience Full Job Description 30hop is looking for an experienced hospitality professional to join our leadership team as a Front of House Lead . If you enjoy developing people, delivering exceptional service, and keeping operations running smoothly in a high-energy restaurant environment, we'd love to meet you. This role plays a key part in the day-to-day success of the restaurant by guiding front-of-house team members, supporting service standards, and helping create outstanding experiences for every Guest. About 30hop 30hop is a vibrant full-service restaurant featuring a chef-inspired menu, an impressive craft beer lineup, and a lively atmosphere. As part of a growing Midwest restaurant group, we're committed to developing our people and creating opportunities for advancement. Pay Starting at $20 per hour and up based on experience Additional compensation may be considered based on previous experience and qualifications Schedule & Availability Full-time Nights, weekends, and some holidays are required Benefits for Eligible Full-Time Team Members Complimentary shift meals Paid Time Off beginning at 2 weeks (10 days per year) Medical coverage options with employer contributions Dental and vision insurance plans 401(k) with potential employer matching Additional Perks 25% off dining for you and up to seven guests Employee Assistance Program with access to confidential counseling resources Dining discounts at Craft Concepts locations across Iowa, Nebraska, Missouri, and Kansas Team appreciation events and celebrations Career growth opportunities within an expanding restaurant organization What You'll Be Responsible For Oversee and support daily front-of-house operations Lead pre-shift huddles and ensure teams are prepared for service Train, coach, and mentor servers, bartenders, hosts, and support staff Maintain high standards for hospitality, cleanliness, and service execution Provide ongoing feedback and help team members improve their skills Support scheduling, labor goals, and smooth daily operations Jump in to assist with service during busy periods when needed Handle Guest feedback and resolve concerns professionally Ensure adherence to food safety practices and company procedures Communicate maintenance or operational needs to the appropriate teams Perform additional responsibilities as needed to support the restaurant What We're Looking For At least 2 years front of house experience in restaurants, hospitality, or a related service environment Minimum age of 21 years old ServSafe certification or ability to obtain certification within the first 30 days of employment Strong communication, coaching, and interpersonal skills Ability to prioritize tasks and remain composed in a fast-paced setting Reliable availability during evenings, weekends, and holidays Ability to remain on your feet for extended periods and lift up to 40 pounds The Ideal Candidate The right person for this role is a hands-on leader who supports their team, leads with a positive attitude, and takes pride in creating memorable Guest experiences. They are dependable, solution-oriented, and committed to helping both the team and the restaurant succeed. 30hop is an equal opportunity employer #hc249134