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Dunn Bros Coffee

Shift Lead

Career Insights for Restaurant / Food Service Manager

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Scorecard

Based on Iowa data

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What they do

A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.

$55,216 / year median in Iowa

+12% projected growth

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Job Description

Shift Supervisor position leading shifts to ensure fast, friendly service and a clean, safe store environment. Acts as Manager on Duty - coaches and mentors the team, assists with training, scheduling, cash handling, inventory, and ordering. Drives daily sales goals, upsells, and promotional programs while maintaining Dunn Brothers product and service standards. Ideal for someone with prior café or customer service experience ready to take the next step into leadership. Hourly wage based on experience, plus tips.