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Job Description
Reporting to the Patron Services Manager/Asst. Manager, Patron Services Associates are Northlight's primary Box Office employees. They are responsible for processing ticket sales at our Box Office, both over-the-counter and on the phone. The hours for this position vary seasonally; applicants must be available for a minimum of 15 hours per week during the run of productions.
Qualifications :
Familiarity with ticketing CRMs, especially Spektrix, is a plus. Friendly patron service demeanor and helpful attitude. Skilled in basic Google Suite functions. This position works in-person at Northlight Theatre, 1012 Church Street in Evanston, IL.
Compensation:
$18 per hour; earned paid time-off How to
Apply:
Qualified candidates should send a cover letter and resume with relevant experience and three listed references via email to humanresources@northlight.org. Preference will be given to applications received by July 10, 2026. No phone calls, please. Bartenders Reporting to the Patron Services Manager/Asst. Manager, Northlight Theatre's bartenders will be responsible for preparing and serving concessions and merchandise at events, including alcoholic beverages. As needed, bartenders will also support box office operations by processing orders and answering patron questions about the theatre. The hours for this position vary seasonally; applicants must be available for a minimum of 10 hours per week during the run of productions. (Eligible for tips.)
Qualifications :
Bartending experience required. Illinois Beverage Alcohol Sellers and Servers Education and Training (BASSET) certification and food handler training; certification fees and training hours covered by Northlight Theatre. Must be 21+ years of age. May be required to lift up to 50 pounds; reasonable accommodations can be arranged.
Compensation:
$16 per hour plus tips; earned paid time-off How to
Apply:
Qualified candidates should send a cover letter and resume with relevant experience and three listed references via email to humanresources@northlight.org. Preference will be given to applications received by July 10, 2026. No phone calls please. House Managers House Managers are responsible for the safety and comfort of patrons by leading Front of House operations. Reporting to the Patron Services Manager/Asst. Manager, House Managers are crucial leaders on Northlight Theatre's Patron Services team and ensure Northlight's events run smoothly and safely. This role's responsibilities include supervising ushers, resolving patron issues, coordinating house timings with the stage manager, completing incident reporting, and leading emergency protocols.
Qualifications:
Prior experience in Front of House/customer service required. Standing for prolonged periods and lifting may be required; reasonable accommodations can be arranged. Skilled in basic Google Suite functions. This position works in-person at Northlight Theatre, 1012 Church Street in Evanston, IL.
Compensation:
$20 per hour; earned paid time-off How to
Apply:
Qualified candidates should send a cover letter and resume with relevant experience and three listed references via email to humanresources@northlight.org. Preference will be given to applications received by July 10, 2026. No phone calls, please. Production