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The Tilma Cafe
General Manager - Restaurant
Career Insights for Restaurant / Food Service Manager
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Based on Indiana data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$55,672 / year median in Indiana
+9% projected growth
Job Description
Job Purpose To give every friend—old and new—who walks through our doors a place of retreat, rest, and restoration through an experience of taste, beauty, and community well beyond their expectations. The Tilma Cafe Culture At The Tilma Cafe, we aspire to set ourselves apart from the typical employment experience in the restaurant industry today. In very practical ways we will be an establishment that continuously pursues the next level of excellence. Here the team comes first. In good times and in bad, the culture of The Tilma Cafe and the members of our team are trained to and desire to live as community. By putting each other first we ultimately generate the best experience for each and every friend—new and old—that walks through our door. Hospitality, quality, joy, and a welcoming ambiance all play a part of the employee and customer experience at The Tilma Cafe. As a team, employees of The Tilma Cafe will find that they are in an environment of ongoing formation. You are not just an employee hired to give through your work. You are a person who deserves to receive and develop professionally and personally. Here you have the opportunity to become a master at your craft. Here, you also have the opportunity to learn how to live a life that bears the fruit of authentic joy. Duties and Responsibilities
- Manage, schedule, and hold accountable cafe staff in a culture of gratitude, accountability, and reliance on the Lord
- Create measurable and clear processes for restaurant tasks: food preparation, table service, opening, closing, etc.
- Maintain facilities, tableware, equipment, etc. for smooth day-to-day operations, a welcoming atmosphere, and a high standard of cleanliness
- Coordinate and negotiate with vendors to maintain appropriate inventory and pricing
- Analize Point of Sale data and oversee cascading strategic adjustments to all areas of business to meet profitability goals
- Report weekly numbers, success, and failures to Executive Director to improve resources and processes
- Report outcomes of quarterly and annual goals to Executive Director and other key stakeholders
- Other duties as assigned by the Executive Director
- Continue to grow and develop one's skills through personal development, research, and training so to advance the beverage experience for the customers and staff
- Represent The Tilma Cafe with dignity, respect, and joy
- Contribute to making the work environment one that every member of the team wants to be at
- Other duties as assigned by the Executive Director Qualifications Candidates have a passion for hospitality, quality, and respect - ultimately creating an exceptional encounter for each person he or she welcomes to The Tilma Cafe.