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Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
About our property:
At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space. What you will have an opportunity to do: 2nd Shift Position Position requires availability to work on both Saturdays and Sundays. Please apply directly at careers.pyramidglobal.com to ensure we receive your application. Eligible for $500 in sign on bonuses ($250 paid after 30 days, $250 after 90 days)
POSITION SUMMARY
Responsible for overseeing the daily operations of the hotel's restaurant; ensuring excellent guest service, high-quality food and beverage offerings, and overall profitability. This role involves managing restaurant staff, maintaining inventory, enforcing quality standards and optimizing service efficiency while upholding hotel polices and brand standards.
ESSENTIAL FUNCTIONS
Responsible for daily restaurant operations, including dining service, reservations and guest interactions. Ensure a smooth and efficient workflow between the kitchen, bar and front of the house teams. Monitor food and beverage quality, presentation and service standards. Maintain compliance with health, safety and sanitation regulations as well as liquor laws. Provide a welcoming and memorable dining experience for guests. Address guest inquiries, complaints and special requests professionally and efficiently. Implement strategies to enhance guest satisfaction and encourage repeat business. Monitor reviews and feedback to continuously improve service quality. Monitor the inventory of food, beverage and supplies as well as labor expenses; ensuring cost effectiveness. Collaborate with the sales and culinary teams to develop special promotions, seasonal offerings and themed events to attract guests. Recruit, train, schedule and supervise restaurant servers, hosts, bartenders, bussers, In-Room Dining attendants and any other role which reports to the restaurant. Ensure associates adhere to hotel policies, grooming standards and service protocols.
REQUIREMENTS
Bachelor's degree in hospitality management or related field is preferred. 3-5 years of restaurant management experience. Experience with POS systems and restaurant management software is preferred. Ability to multitask, problem solve, and work in a fast-paced environment. Ability to work flexible hours; including weekends and holidays. #Ind200 What are we looking for?
Compensation:
$65000 - $70000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
PYRAMID GLOBAL HOSPITALITY
® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.
PYRAMID'S
distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry's most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.
PYRAMID'S
progressive "Be The Difference" culture and values are a cornerstone to the company's nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.
