Cafe Manager Sweetwater Sound

• 3.

3 Fort Wayne, IN Job Details Full-time 2 hours ago Qualifications Kitchen health and safety standards Food service health code compliance Staff scheduling Team scheduling High school diploma or GED Team development Supervising experience Food safety sanitizing procedures Inventory tracking for food cost management Leading team collaboration initiatives Materials management in food and beverage Individual consumer customer service Business operations Kitchen staff scheduling Managing food service teams Team motivation (leadership skill) Staffing management Restaurant supply ordering Full Job Description Job Requirements Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments, is seeking to hire a Crescendo Café Manager to add to our growing Concierge team! If selected, you will lead and develop the Café team while creating a strong culture of hospitality, teamwork, and accountability. This is a hands-on leadership role, working alongside the barista team to deliver a welcoming, high-quality guest experience.

Job Responsibilities:

Leading and developing the Café team through coaching, feedback, and accountability Modeling hospitality and service standards by working alongside the team Identifying and implementing improvements to Café service, workflow, products, and efficiency Managing Café staffing and scheduling to meet business needs and events Leading recruiting, onboarding, training, and ongoing skill development Overseeing ordering, inventory, and supplies while maintaining food quality, cleanliness, and food safety standards Monitoring financial performance to increase sales, manage costs, and reduce waste Developing Café menu offerings and programs, including new products, seasonal offerings, and promotions Collaborating with leadership and cross-functional teams on projects, events, and broader Food & Beverage initiatives Communicating and implementing operational changes to the team

Job Qualifications:

High school diploma 3+ years in a supervisory, leadership, or management role, preferably in food & beverage, café, hospitality, or retail Strong team leadership and employee development skills Passion for hospitality and customer service Knowledge of café and food & beverage operations, staffing and scheduling, and inventory and ordering Basic financial and business management skills Knowledge of food safety and sanitation Strong problem-solving and decision-making skills Availability for some evenings and weekends based on business needs Associate's or Bachelor's degree in Hospitality, Food & Beverage, Business, or a related field is a plus ServSafe Manager or other recognized food safety certification is a plus Additional management experience in food & beverage, hospitality, or a high-volume customer-facing operation is a plus Experience with menu and product development, POS, inventory, or scheduling systems is a plus Experience with cost control, profitability analysis, or developing and implementing food & beverage programs is a plus Sweetwater "Ideal" Team-Player WOWs The Customer

• You possess a deep passion and desire for creating amazing customer & colleague experiences Gets Things Done
• You have a great work ethic and move through tasks with a sense of urgency Obsesses over the Details
• You are committed to paying attention to the details Drives Continuous Improvement
• You are always focusing on effective and efficient work and ways to get better Develops the Future
• You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required.

Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!