Front of the House Manager

Front of the House Manager at Pines Village Retirement Communities Inc Front of the House Manager at Pines Village Retirement Communities Inc in Valparaiso, Indiana Posted in 11 days ago.

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Full-Time Job Description:

At Pines Village, we dont just serve meals, wecreate meaningful dining experiences for our residents. We are seeking a dynamic, service-driven Front-of-House Manager to lead our dining team and ensure thatevery resident receives exceptional service in a welcoming environment. Why Join Pines Village? Mission-driven, resident-focused communityOpportunity to lead and develop a high-impact teamStable, full-time leadership role with strong benefitsA culture that truly lives out our motto: We Celebrate Life Position Overview The Front of the House Manager is responsible for leading a team of servers to deliver an outstanding dining experience with high-quality, nutritious meals. You will ensure all dining services meet standards set by the Indiana State Department of Health and Pines Village quality expectations, while fostering a positive, team-oriented environment. This position reports directly to the Vice President of Nutrition Services. Schedule Full-time, exempt positionTypical hours: Sunday through Thursday 9:30 AM 6:00 PMOccasional flexibility may be needed for special events or operational needs Key Responsibilities Lead, coach, and supervise a team of servers to deliver exceptional serviceEnsure dining rooms are prepared and maintained to the highest standardsCreate staff schedules and maintain appropriate staffing levelsHire, train, and evaluate dining team membersAddress resident feedback to ensure satisfaction and continuous improvementOversee daily dining operations and assist during peak service timesManage scheduling, timesheet approvals, and dining service billing processesMaintain compliance with state health regulations and company standardsCoordinate meetings, events, and room set-ups Qualifications High School Diploma or equivalentPrior supervisory experience in dining, hospitality, or food serviceStrong leadership, communication, and organizational skillsExperience with scheduling, team management, and customer serviceProficiency in Microsoft Word and ExcelServSafe certification (or ability to obtain)Valid Indiana drivers license and proof of insuranceCPR/BLS certification (or willingness to obtain) What You Bring A passion for hospitality and serving othersStrong leadership presence and ability to motivate a teamExcellent time management and problem-solving skillsA commitment to quality, safety, and resident satisfaction Benefits Health, Dental, and Vision InsuranceShort-Term and Long-Term Disability Insurance403(b) Retirement PlanPaid Time Off7 Paid Holidays