JOB SUMMARY

\nAssists in the management of the daily operations of an Off Track Betting Parlor with a small to medium level of revenue and a small to medium number of non-exempt employees. This position is responsible for specific departments such as food services, video poker and pari-mutuels. This will include customer relations, supervision of staff and money management. The incumbent in this job may be in training for an initial period to learn the video poker and horse racing industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Handles all aspects of customer relations\nDirects, schedules and supervises all hourly staff\nEnsures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance\nPosts daily programs and results (video poker and pari-mutuels)\nEnsures compliance of all operational procedures and personnel policies\nAssists in executing marketing promotions at the facility\nAccurately counts, balances and prepares shipments of large amounts of cash\nInterfaces with facility manager promoting a harmonious relationship\nAssists with facility safety and security; food safety and emergency procedures\nRecruits for hourly positions and recommends hiring of qualified candidates\nTrains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment\n

REQUIRED SKILLS AND ABILITIES

Demonstrates fluent/effective English communication skills (oral and written)\nWorks well with a team, demonstrate sensitivity and empathy toward others\nWorks in a fast-paced environment without direct supervision (possesses stamina and endurance)\nFollows rules, guidelines, personnel policies, operational procedures and directions\nDemonstrates mastery of basic math and principles of accounting\nDemonstrates analytical reasoning, creative problem solving and problem sensitivity\n

EDUCATION AND EXPERIENCE

Bachelor's degree in business or marketing preferred\nOne to two years of work experience displaying increasing responsibility\nProficient in Microsoft Office Suite\nEquivalent supervisory or management work experience of one to three years\n

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate to loud.

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