General Manager Village Tavern - 3.6 Salem, MA Job Details Full-time $100,000 - $135,000 a year 3 hours ago Qualifications Food and beverage product quality management Operational cost reduction Food quality maintenance Kitchen health and safety standards Hospitality business promotion Renovation construction projects Guest relations Major facility renovations Renovation project management Food service health code compliance Bar safety compliance (food service) Increasing staff retention rates Safety inspections for hazard identification Safety regulations Staff scheduling Menu concept development Regulatory compliance Employee retention Hiring Kitchen cost control Inventory tracking for food cost management Financial control management Strategic promotions Kitchen staff training Recruiting Cash management Materials management in food and beverage Managing kitchen staff Financial performance measurement Events management Full Job Description A General Manager in a restaurant oversees all aspects of restaurant operations to ensure that guests receive excellent service and that the business is running efficiently and profitably.

Key Responsibilities:

1

Overall Operations Management:

Supervise daily restaurant operations to ensure smooth service and operations across all departments (kitchen, front-of-house, bar, etc.). Monitor and improve the overall guest experience, ensuring a high standard of service and food quality. 2

Financial Management:

Develop and manage budgets, monitor cash flow, and control costs (labor, food, and beverage). Oversee financial performance, including revenue and expenses, and ensure profitability. Set pricing strategies for menu items and work on cost control measures to maximize profits. 3

Staff Management:

Hire, train, and manage all staff, including chefs, servers, hosts, bartenders, and dishwashers. Create staff schedules to ensure adequate staffing during peak and off-peak times. Foster a positive work culture and ensure high employee morale and retention. 4

Customer Experience:

Ensure excellent customer service, handle complaints, and ensure guests' needs are met. Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant. Work with the kitchen and front-of-house staff to deliver a consistent dining experience. 5

Marketing and Promotion:

Develop and execute marketing campaigns and promotional events to attract customers, especially during slow periods. Manage the restaurant's online presence, including social media and review sites (e.g., Yelp, Google Reviews). 6

Menu and Inventory Management:

Collaborate with chefs to plan and update the menu, taking into account customer preferences and cost-effectiveness. Oversee inventory control and ordering to ensure ingredients and supplies are well-stocked and used efficiently. 7

Compliance and Safety:

Ensure the restaurant complies with all local laws and regulations, including health, safety, and food handling codes. Manage alcohol licenses and ensure the responsible service of alcohol. Conduct regular health and safety inspections to ensure cleanliness and operational standards. 8

Strategic Planning and Growth:

Work with restaurant owners or senior management to plan and implement strategies for growth. Manage restaurant expansion or renovation projects as needed. 9

Nightlife Management:

We have a vibrant nightlife and needs to ensure Nightlife Manager/Head of Security is creating a safe and fun environment for our guests

REQUIREMENTS

Village Tavern Salem, an American restaurant located in the heart of the Witch City. Featuring amazing food, cocktails, live entertainment, 78 Craft Beers, 4 pool tables, Game Room, 3 full bars, and 3 private function rooms. Our company is growing fast and we need the best people to help us grow, we love to promote from within - AMAZING

OPPORTUNITIES

for those who work hard!