What You'll Do:

Ensure every customer leaves satisfied by gathering feedback, solving problems. and maintain a smooth and friendly Wawa experience.
Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa' safety, quality and operational standards.
Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day.
Coordinate schedules and daily tasks to keep operations running efficiently.
Monitor store performance—review reports, manage shrink, and identify opportunities for improvement.
Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.

At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)\n

Qualifications:

\nHigh School Diploma or GED equivalent\n
\nFlexible availability to work various shifts, including weekends, and holidays, to meet business needs\n
\nProven leadership experience, ideally in food service or retail environments is a plus\n
\nStrong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control\n
\nAbility to implement change and drive results through effective execution\n
\nExcellent communication, relationship building and interpersonal skills\nThe hourly range for this position is $25.

30 - $34.10 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.\nWawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ascwawa.\nWawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. 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