Job Description
COMPANY BACKGROUND
Flynn Group, founded in 1999 by Greg Flynn, is the largest franchisee operator in the world and one of the top 20 largest foodservice companies in the United States. Flynn owns and operates a diversified portfolio across iconic brands, including 450+ Applebee's, 300+ Taco Bells, 360+ Arby's, 150+ Panera's, 1,000+ Pizza Huts, and 315+ Wendy's across 44 states, plus locations in Australia — totaling over 2,600 restaurants and fitness clubs, $4.5 billion in sales, and 75,000 employees. Flynn's mission is to be the premier operator within each of its brands, driven by a uniquely empowering, entrepreneurial, and inclusive culture guided by core values of Care Genuinely, Act Boldly, and Grow Together. Flynn - Wendy's, founded in 2021, operates 315+ Wendy's restaurants and is the 4th largest Wendy's franchisee in the world. POSITION DESCRIPTION
The Restaurant General Manager (RGM) is responsible for overseeing all facets of restaurant operations including customer satisfaction, sales, profits, and staffing while embodying the Flynn Competency framework. ESSENTIAL DUTIES & RESPONSIBILITIES TRUSTED OWNER
Manages day-to-day operations, food quality, safety, cleanliness, profitability, and costs. Requires a 50-hour work week. Responsible for managing food costs, labor costs, and overall restaurant profitability. Ensures all health, safety, and sanitation standards are met. CONSISTENT ACHIEVER
Forecasts sales and labor, manages scheduling, resolves customer complaints, and maintains facilities. Drives results by consistently meeting or exceeding operational benchmarks. SKILLED COMMUNICATOR
Coordinates schedules through coaching, conducts team meetings, and uses a headset for customer order communication. Communicates clearly with team members and upper management. CULTURE CHAMPION
Promotes an inclusive culture and entrepreneurial spirit aligned with Flynn's core values. Creates an environment where team members feel valued and motivated. TALENT DEVELOPER
Recruits, hires, and oversees training and development of crew members and management. Identifies high-potential employees and fosters their career growth. STRATEGIC PLANNER
Sets performance standards and aligns resources for long-term restaurant success. Develops action plans to address operational challenges and opportunities. SKILLS & REQUIREMENTS
Minimum 2 years of management/leadership experience required Must be at least 18 years of age Must possess a valid Driver's License Reliable transportation required Financial literacy and basic math skills required Must have legal status to work in the United States Must be available to work 50-hour weeks including nights, weekends, and holidays Must pass a background check and Motor Vehicle Record (MVR) check Strong verbal and written communication skills PHYSICAL REQUIREMENTS
Must be able to stand and walk for extended periods of time Must be able to work in varying conditions including noise, heat, or cold Must be able to lift up to 25 pounds Must be able to use a headset for taking customer orders Flynn Restaurant Group is an Equal Opportunity Employer. This job description is not a contract of employment and may be modified at any time. The duties listed are not exhaustive and other duties may be assigned as needed. Job Type:
Full-time Pay:
Up to $68,000.00 per year Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Application Question(s): What does "Own It" mean to you? Experience:
General Manager:
3 years (Required) Work Location:
In person
